Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theodore Stucker

Cape Girardeau,MO

Summary

Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules. Hardworking Dispatch Manager with strong workload coordination and task delegation skills. Outgoing personality builds quality relationships with coworkers and promotes inclusive employee training environments. Efficient data collection promotes accurate documentation and improves supply chain logistics. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

Dispatch Manager

Missouri Transport & Freight Service L.L.C.
CAPE GIRARDEAU, MO
11.2021 - Current
  • Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
  • Processed accounts receivable, accounts payable and payroll, utilizing in-house software.
  • Tracked and scheduled preventive maintenance services for trucks and heavy equipment statewide through inside company mechanics and outside vendors.
  • Worked with routing specialists, route managers and service department to optimize routes.
  • Provided training for new dispatchers on company policies and procedures as well as best practices for scheduling routes.
  • Conducted weekly meetings with staff to discuss current issues or changes in policy or procedure.
  • Analyzed and reported on GPS tracking reports in effort to create efficiencies regarding conserving fuel, reducing idle time.
  • Received or prepared work orders.

Truck Driver Laborer

Agri Trans
CAPE GIRARDEAU, MO
10.2020 - 11.2022
  • Delivered goods in an efficient and timely manner according to customer specifications.
  • Noted and recorded receipt of materials on drivers' paperwork.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Reported any mechanical issues or delays encountered during shifts promptly to supervisors or dispatchers.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Inspected product load for accuracy to foster timely and complete delivery.
  • Weighed materials or products to record data on tags or labels.
  • Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.

Tow Truck Driver

Seyer Garage
CAPE GIRARDEAU, MO
08.2017 - 10.2020
  • Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
  • Assisted customers in understanding how tow trucks work and what services are available.
  • Maintained accurate records of all towing activities.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Responded promptly to emergency calls from dispatch personnel or customers in need of help.
  • Drove a variety of tow trucks depending on the size and weight of the load being towed.
  • Fulfilled back haul orders and spotted trailers in loading yard.
  • Performed vehicle inspections prior to towing.
  • Repaired broken down vehicles on the side of the road when needed.
  • Worked closely with other drivers, mechanics, tow operators during shifts.
  • Followed company policies and procedures related to health and safety guidelines.

Towing Operator

Sperling wrecker
CAPE GIRARDEAU, MO
07.2011 - 08.2017
  • Followed maps and GPS systems to promptly complete tasks.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Loaded and unloaded vehicles onto trailers or tow truck beds using chains, straps, winches, ramps, hoists and dollies.
  • Secured loads properly before transporting them over the roadways.
  • Planned routes based on road closures or construction zones in order to reach destination safely.
  • Ensured that all paperwork was completed accurately before accepting payment from customers.
  • Drove long distances when necessary in order to recover stranded vehicles or deliver them back home.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Moved levers or controls of lifting devices to load, unload or stack material.

Auto Mechanic

Roys Tire
Jackson, Missouri
05.2008 - 08.2011
  • Kept detailed records of repairs, labor involved and parts used.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Maintained an organized workspace at all times while adhering to safety protocols.
  • Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Filed records with state as part of performing vehicle safety inspections.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Estimated costs of vehicle repair.
  • Disassembled engines and examined parts for wear or damage with precision measuring instruments.
  • Performed welding work on car frames when needed for repairs or modifications.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Removed old oil, replace filters and added correct amount of new [Type] oil.
  • Explained automotive problems and repairs to customers in clear, concise language.
  • Scheduled appointments with customers promptly so that their vehicles could be serviced in a timely manner.
  • Cleaned out fuel injection systems using special chemicals designed for the task.
  • Repaired, replaced and adjusted brakes.
  • Inspected vehicles for damage and recorded findings in a computer system.

Education

Freight Broker Lic - Logistics Management

Freight Broker Traning
Lincoln, MA
02-2024

High School Diploma -

Poplar Bluff High School
Poplar Bluff, MO
05-2001

Skills

  • Labor Cost Control
  • Workflow Planning
  • Schedule Coordination
  • Employee Time Records
  • Phone Dispatch
  • Manpower Planning
  • Fleet Maintenance
  • Budgeting and Financial Management

Timeline

Dispatch Manager

Missouri Transport & Freight Service L.L.C.
11.2021 - Current

Truck Driver Laborer

Agri Trans
10.2020 - 11.2022

Tow Truck Driver

Seyer Garage
08.2017 - 10.2020

Towing Operator

Sperling wrecker
07.2011 - 08.2017

Auto Mechanic

Roys Tire
05.2008 - 08.2011

Freight Broker Lic - Logistics Management

Freight Broker Traning

High School Diploma -

Poplar Bluff High School

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Theodore Stucker