Theodore Tsironis
Ocoee,FL
Summary
Customer focused hospitality professional with 5+ years of leadership and service experience in fast-paced environments. Proven ability to deliver exceptional guest experiences, resolve customer concerns, and maintain high operational standards.
Overview
7
7
years of professional experience
Work History
Deli Clerk
Publix
Maitland, FL
05.2025 - Current
- Delivered high-quality customer service in a fast paced retail environment
- Ensured compliance to food safety standards (HACCP)
- Handled customer requests and resolved issues efficiently
Cook/Food Runner
Bites & Bubbles
Orlando, FL
09.2023 - 05.2025
- Coordinated with kitchen staff to ensure timely and accurate food delivery
- Assisted with inventory management and quality control
Host/To-Go Specialist
Firebirds Wood Fired Grilled
Orlando, FL
01.2023 - 08.2023
- Optimized customer satisfaction
- Created an inviting experience for guests
- Collaborating as a team to get customer orders delivered in a timely manner
- Extensive experience in safe food handling
- Use of organizational and collaborative skills to keep an organized seating and reservation process
Food Services Team leader
West Michigan Whitecaps
Grand Rapids, MI
05.2019 - 09.2021
- Assigned tasks to associates to fit skill levels and maximize team performance
- Collaborated and trained staff to maximize customer satisfaction, streamline procedures, and improve profitability
Education
Associates of Science - Hospitality and Tourism Management (Hotel Operations & Management Track)
Valencia College
Orlando, FL05-2028
General Education Studies -
Indian River State College
Fort Pierce, FL01-2022
Skills
- Guest Relations & Customer Experience
- Team Leadership & Staff Cooperation
- POS Systems Knowledge
- Time Management & Multitasking
- Conflict Resolution & Problem Solving Skills
- Team Leadership & Staff Cooperation
- Microsoft Office & Google Workspace
- Food Safety & HACCP Compliance
ACTIVITIES AND HONORS
Four-year Varsity diving and rowing athlete competing in the Michigan Class A division, Community Volunteer for Kids of Food Basket, Hands of St. Lucie County, and Sunrise Theater
Timeline
Deli Clerk
Publix
05.2025 - Current
Cook/Food Runner
Bites & Bubbles
09.2023 - 05.2025
Host/To-Go Specialist
Firebirds Wood Fired Grilled
01.2023 - 08.2023
Food Services Team leader
West Michigan Whitecaps
05.2019 - 09.2021
Associates of Science - Hospitality and Tourism Management (Hotel Operations & Management Track)
Valencia College
General Education Studies -
Indian River State College