Theodore Zinn, Sr

• Kitchens,Baths and Additions Residential and Commercial
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Implemented effective financial management practices, improving cash flow and profitability.
• Negotiated contracts with vendors to secure favorable terms for the business.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
• Optimized workflow processes through careful analysis of operational needs and resource allocation.
• Improved safety standards by regularly reviewing protocols and implementing necessary updates.
• Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
• Contributed positively to the local community through involvement in various events or charitable organizations.
• Managed day-to-day business operations.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Assessed income and expenses and adapted plans to improve profit levels.
• Consulted with customers to assess needs and propose optimal solutions.
• Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
• Trained and motivated employees to perform daily business functions.
• Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
• Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
• Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
• Fostered strong professional network and partnership building skills to connect with quality leads.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.

Insalled new windows, doors,siding ,roofing,decks and handyman jobs

• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Installed metal studs and drywall as the Lancaster Convention center was being built, scaffold erector at Three Mile Island, Peachbottom Nuclear Power plant and Brunner Island Coal fired power plant.

earned OSHA 10, OSHA 40, JLG man lift operators certificate, scissorslift certificate, scaffold erectors certificate

Operated a small business installing vinyl siding on residential and commercial properties. I managed my crew of 8 employees and # sub-contractors.

• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.