THEODORSIA GAINES
Lead Sales Clerk (T7)
ANDERSON,SC
Summary
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Excellent interpersonal and time management skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Lead Sales Clerk (T7)
United States Post Office
Myrtle Beach, SC
05.2019 - Current
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Executed direct sales from manufacturers to customers to improve profitability within retail environment.
- Revitalized product revenues.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Retained excellent customer satisfaction ratings through outstanding service delivery.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Interacted with customers by phone, email or in-person to provide information.
- Reports on updates to project specifications and progress.
- Tracked receipts, employee hours and inventory movements.
- Trained new team members by relaying information on company procedures and safety requirements.
- Achieved monthly sales goal reports.
BMW Part Inspector
Eugene Wexler
Anderson, SC
05.2017 - 02.2019
- Prepared reports detailing findings of inspections, investigations and tests.
- Conferred with vendors regarding inspection results to recommend corrective procedures and communicate needed repairs.
- Collected samples and tested system components.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Marked materials and items for acceptance or rejection, recording test results and inspection data.
- Completed documentation and updated tracking spreadsheets each day.
- Started and observed equipment operations to automatically sort and inspect materials and products.
Education
Bachelor of Science - Public Health
Benedict College
Columbia, SC 08.2011 - 05.2016
Skills
Lead prospecting
Account servicing
Network development
Expense reporting
Product promotions
Strategic planning
Staff Training
Records management
Account development
Problem solving strength
Performance improvement
Customer Relations
Revenue Generation
Interpersonal communication skills
Systems and software programs
Client Service
Retention strategies
Sales expertise
Timeline
Lead Sales Clerk (T7)
United States Post Office
05.2019 - Current
BMW Part Inspector
Eugene Wexler
05.2017 - 02.2019
Bachelor of Science - Public Health
Benedict College
08.2011 - 05.2016