Theoneste Minani
Englewood,Colorado
Summary
Proficient Financial Aid Advisor well-versed in program options and regulatory requirements for student assistance. Well-organized and hardworking with good grasp of related paperwork and processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Financial Aid Advisor/Verification Specialist
Community College of Denver
05.2021 - Current
- Analyze federal and state documentation and verification worksheets
- Evaluate original FAFSA application to resolve conflicting information
- Ensure compliance in student eligibility requirements
- Coordinate requests for additional information from students
- Report weekly statistics to Processing Manager
- Recommends form updates as needed (in conjunction with Associate Director if Operations)
- Processes ISIR corrections (daily)
- Serve on the Professional Judgment Committee
- Processes Income Adjustment Appeals
- Monitors and resolves issues with discrepancy reports
- Investigates potential fraud and fraud referrals
- Resolves C-flags, rejected and comment code
- Coordinates data load processes, including batch posting and suspense files
- Assist students and parent with application and eligibility requirements
- Provide exceptional customer service in person or via email/phone
- Run daily reports for ready for review, C-flags, discrepancy, data load
Ethiopian Community Development Council- African Community Center
01.2019 - 12.2022
- Working knowledge of workforce education trends, occupations and career options
- Refer community members to relevant community resources and external support services as appropriate.
- Assist in providing case management services for families and individuals requiring specialized assistance including: domestic violence/sexual assaults, mental health, LGBTQ services, child welfare, elder abuse, substance abuse and substance abuse (DUI) court cases
- Transportation and Translation services for appointments i.e. doctors, court, school, and employment
- Academic Advising- Support refugee students in afterschool programs, boot camps, assistance with college and scholarship applications
HSE NAVIGATOR/Data Manager
Community College of Aurora
12.2020 - 10.2021
- Oversaw organization’s data system
- Ensuring data is accurate, accessible, secure, and well organized
- Developed and implemented policies, procedures, and standards for date collection, storage, and management
- Monitored data quality and compliance with regulations to support informed decision making within the organization
- Create and maintained database structures, data models, and data management systems of efficiently store and retrieve information
- Implemented procedures to identify and address data inconsistencies, errors, and duplicates and ensuring data integrity across systems
- Established and enforced data management guidelines, including data access controls, data retention policies, and data privacy regulations
- Integrated data from multiple sources into a unified system, ensuring consistency and accurate reporting
- Generated insightful reports and visualization based on data analysis to inform business decisions
- Implemented measures to protect sensitive data from unauthorized access, breaches, and cyber threats
Achievement Coach, USDOL Strengthening Working Families
Community College of Aurora
01.2020 - 12.2020
- Provide outreach to address 'student-parents' barriers in order to ensure college readiness, retention and completion of academic programs
- Identify needs of specific student-parent populations, in conjunction with department programs in order to implement student success initiatives designed to attain college readiness and completion
- Compile high-risk courses, by department, and determine resources for successful entry and completion
- Create a 2Gen support system for potential, new, continuing and returning students
- Identify and establishing needed programs to help in student success
- Create degree completion plans for individual certificates and degrees
- Work with student-parents to help navigate external financing options to secure high-quality child care, and other supportive services as needed.
- Identify, contact and facilitate a successful transition of returning, continuing, and new students
- Serve as a liaison between academic departments and students
- Respond to the needs of diverse populations related to barriers to academic course, certificate and degree completion focusing on college readiness
- Respond to the needs of 'student-parent' populations related to child care related barriers
- Coordinate resources and collaborate with staff members across divisions and departments to enhance students' academic success
- Work with parent students identify and/or navigate child care enrollment services in a supportive manner.
- Maintain contact with students through meetings, telephone conversations and e-mail and keep a log of student interactions
- Respond in a timely, empathetic and accurate manner to student inquiries
- Create an inviting atmosphere for student-parents to feel supported, welcomed, and comfortable
- Monitor and utilize institutional research data related to course success to guide academic interventions in high-risk courses, certificate and degree declaration and completion.
- Monitor and utilize implemented systems to identify and contact students that are non-attending or having attendance issues, referring to advising when needed
- Completes other projects and duties as assigned
Achievement Coach/Community Outreach SWFI
Community College of Denver
03.2019 - 01.2020
- Work with diverse populations
- Academic Case Manager- Provide students with accurate and current information about academic programs and campus policies
- Make referrals to supportive services and offices on campus
- Guide students to completion of the appropriate certificate program
- Provide direction related to enrollment, class registration, and filling out financial aid
- Direct students to internal/external resources to assist with barriers to their educational goals
- Monitor student performance and assess student needs through Banner, Navigate, and Degree Check
- Recruit for Strengthening Working Families Initiative while shadowing CCD’s recruiters.
- Recommend appropriate courses and provide intentional and instrumental advising service for Information Technology students
- Knowledge and expertise related to enrollment and financial aid policies and procedures
- Presented information one-on-one and in small groups
- Effectively documented students for quarterly reports
- Manage $100,000 scholarship budget for Information Technology Students.
- Implements outreach and recruiting activities using available resources, on and off campus
- Participate in developing and implementing outreach pathways to garner participation in SWFI program
- Coordinate the organizing community partners- correspondence and communicate with partners- The Haven, PC for the People
- Executes an advertising and marketing plan to increase the internal and external exposure of the SWFI program and Community College of Denver
- Make presentations to different organizations about the goals and purpose of SWFI
- Knowledge of Career Clusters, Meta majors and guided pathways, workforce trends, and occupations
Education
Master of Arts - Biblical Studies
Colorado Christian University
Denver, CO05-2026
Bachelor of Arts - International Studies
Colorado University of Denver
Denver05-2019
Associate of Science - Political Science
Community College of Denver
Denver, CO05-2017
Skills
- Microsoft office 360
- Banner
- Salesforce
- FSA (Federal Student Aid)
- COD (Common Organization & Disbursement)
- NSLDS (National Student Loan Data System)
Certification
- Cyber Security Certificate, Community College of Denver
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Kirundi
Native or Bilingual
Kinyarwanda
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Financial Aid Advisor/Verification Specialist
Community College of Denver
05.2021 - Current
HSE NAVIGATOR/Data Manager
Community College of Aurora
12.2020 - 10.2021
Achievement Coach, USDOL Strengthening Working Families
Community College of Aurora
01.2020 - 12.2020
Achievement Coach/Community Outreach SWFI
Community College of Denver
03.2019 - 01.2020
Ethiopian Community Development Council- African Community Center
01.2019 - 12.2022
Master of Arts - Biblical Studies
Colorado Christian University
Bachelor of Arts - International Studies
Colorado University of Denver
Associate of Science - Political Science
Community College of Denver
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