THEOPHILUS OWUSU BEMPAH
Brooklyn,NY
Summary
Detail-oriented Business Analyst with 5 years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques. Solutions-oriented Business Analyst possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Solid SQl query writing skills paired with familiarity of visualization tools and techniques. Successful provider of financial services with 5 years of comprehensive experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
Interpros Conuslting
New York, NY
04.2023 - Current
- Collaborated with stakeholders across departments to define requirements for new projects.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Translated user needs into actionable items that could be addressed by IT teams.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Assisted in developing training materials for internal staff on new products or services.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
Business Scrum Master
ETC COMPANIES
Newark, NJ
03.2019 - 04.2021
- Coached and mentored teams in Agile methodology, Scrum ceremonies, and best practices.
- Facilitated daily stand-ups, sprint planning, retrospectives, demos and other Scrum related meetings.
- Identified process improvements to increase team efficiency and effectiveness.
- Monitored progress of the project using various tools such as JIRA.
- Provided guidance on how to use Agile and Scrum practices and values.
- Collaborated with stakeholders to ensure successful delivery of projects within timelines and budgets.
- Created reports with detailed analysis of team performance and progress towards goals.
- Assisted Product Owners in creating user stories and prioritizing product backlogs.
- Acted as a liaison between business owners and development teams to ensure requirements are met.
- Worked closely with the development team to ensure quality deliverables were produced.
- Prepared release plans by coordinating activities across multiple teams.
- Collected and defined business requirements to create successful roadmaps and implementation plans.
- Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
- Identified potential project risks and helped developed mitigation plans to resolve potential issues.
- Documented new features and strategies as well as user stories and criteria for acceptance.
- Identified key components and integration touch points for component testing and end-to-end system testing based on design reviews.
Business Analyst
MTA Transit
Trenton, NJ
08.2016 - 03.2019
- liaison to customer to discover pain points
- flood insurance using Pivot and reprocessing claims.
- Participated in training sessions designed to stay up-to-date on industry trends and advancements in technology that impact insurance accounting practices.
- Maintained accurate invoice summaries and collection records to enhance monitoring of billing and cash inflows.
- Performed cost-benefit analysis of proposed changes to business processes.
- Developed reports using SQL queries to track progress against key performance indicators.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Surfaced insights and findings to support business and technical decisions.
- Provided technical support for existing reports, dashboards or other tools.
Education
Bachelor of Arts - Political Science
UNIVERSITY OF GHANA
ACCRA, GHANA05.2016
Skills
- Technical Writing
- Quality Assurance
- Internal Auditing
- Customer Needs Assessment
- Requirements Gathering
- Data Mapping
- User Acceptance Testing
- Pivot Tables
- Project Management
- Product Development
Certification
- SECURITY PLUS
References
References available upon request.
Timeline
Business Analyst
Interpros Conuslting
04.2023 - Current
Business Scrum Master
ETC COMPANIES
03.2019 - 04.2021
Business Analyst
MTA Transit
08.2016 - 03.2019
Bachelor of Arts - Political Science
UNIVERSITY OF GHANA