Theora Johnson
Dallas,GA
Summary
Strategic planner and operational leader with a proven track record of enhancing organizational performance, productivity, efficiency, and profitability. Known for developing positive relationships, this dynamic and adaptable professional is seeking a project specialist role in global sales operations with a forward-thinking company. With a strong background in retail sales, brings valuable experience from high-performance environments. Proficient in transaction processing, cash management, register operation, and merchandise arrangement, consistently prioritizes customer satisfaction by efficiently resolving client requests, demands, and problems.
Overview
4
4
years of professional experience
Work History
Care Partner
Crest Pointe Rehabilitation and Healthcare Center
06.2024 - 08.2024
- Served as an advocate for patients'' rights, upholding ethical standards in all aspects of care provision.
- Monitored vital signs and reported any abnormalities to medical staff for prompt attention and treatment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing personalized care and support throughout their stay.
Ride Operator
Six Flags Great Adventure
09.2022 - 06.2024
- Maintained high level of professionalism and calmness with all personnel even in high-stress situations.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Followed safety procedures for operating, loading, and unloading passengers from amusement park rides.
- Enhanced customer satisfaction by addressing concerns and providing prompt assistance to guests.
- Demonstrated strong commitment to continuous improvement, proactively seeking feedback and incorporating suggestions for enhancing guest experience.
- Followed strict opening/closing procedures daily, contributing to the overall integrity of park operations.
Sales Associate
Goodwill
03.2023 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Member
Arby's
03.2021 - 05.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Cashier
Walmart Supercenter
08.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Associate of Applied Science - Radiologist Assistant
Rowan College At Burlington County
Mount Laurel, NJ01.2025
Brookdale Community College
High School Diploma -
North Paulding High School
Dallas, GA05.2022
Skills
- Compassionate Care
- Customer Service
- Problem-Solving
- Cash Handling
- Food handling
- Transportation Assistance
- Mobility support
- Teamwork and Collaboration
- Documentation accuracy
Timeline
Care Partner
Crest Pointe Rehabilitation and Healthcare Center
06.2024 - 08.2024
Sales Associate
Goodwill
03.2023 - 05.2023
Ride Operator
Six Flags Great Adventure
09.2022 - 06.2024
Team Member
Arby's
03.2021 - 05.2021
Cashier
Walmart Supercenter
08.2020 - 01.2021
Associate of Applied Science - Radiologist Assistant
Rowan College At Burlington County
Brookdale Community College
High School Diploma -
North Paulding High School
Similar Profiles
Charles DumeCharles Dume
Nursing supervisor as a Registered Nurse at Meridian Nursing Rehabilitation at Meridian Rehab at Shrewsbury, Wall and BrickNursing supervisor as a Registered Nurse at Meridian Nursing Rehabilitation at Meridian Rehab at Shrewsbury, Wall and Brick
Joyce Willis-FreedmanJoyce Willis-Freedman
CNA at Pelican Pointe Healthcare and RehabilitationCNA at Pelican Pointe Healthcare and Rehabilitation
Thalie TThalie T
CNA at Liberty Pointe Rehabilitation and HealthcareCNA at Liberty Pointe Rehabilitation and Healthcare