Thera Sanchez

• Provided job analysis in line with instructional design principles for successful mentoring.
• Optimized existing training materials based on user feedback and performance metrics, refining course content for maximum impact.
• Conducted thorough needs assessments to identify gaps in employee knowledge and skills.
• Attended regular project team meetings to provide regular status updates on activities and identify any issues or challenges.
• Collaborated with senior stakeholders and web design teams to develop courses based on adult learning principles.
• Redesigned, updated and revised existing courses to meet current academic standards.
• Successfully managed project budgets and timelines, delivering exceptional results within resource constraints.
• Worked with subject matter experts to identify target audience's training needs.
• Evaluated the effectiveness of training programs through analysis of learner feedback and performance data.

• Enhanced e-learning experience by designing interactive and engaging instructional materials.
• Contributed to development of comprehensive employee training courses.
• Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
• Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
• Participate in Clinical Advisory Workgroups, Epic Change Control meetings, attend meetings pertaining to New Projects to include TIE and Capacity Planning.

● Create and maintain MST/patient build to include: Inpatient Physician (Orders)classes, Surgeon, Behavioral Consult Liaison's, Consult class and Inpatient Telemedicine Consults. Home Health RN, Hospice RN, Therapies (PT/OT/SLP), MSW/Chaplain, PTA/LPN and Home(2018-2021).

● Train Physician and clinical staff on Epic EHR
● Train Surgeon, Anesthesia and Oncology inpatient on Epic EHR
● End user support
● Develop and ensure completion of competency based learning assessments of end users
● Design, write and update clinical training curriculum to broad range of end user roles and knowledge
● One on one support
● Train proper patient documentation in conjunction with Billing and coding
● Coordinate training for new software releases and updates.
● Lead HRA training
● Lead Ambulatory go Live – Kaseman GI
● Lead 2010 upgrade – Los Lunas Clinic

• Site trainer for Kaseman Hospital, Socorro General Hospital and Lincoln Medical Center - supported, Behavioral Medicine IP/OP, Internal Medicine Clinic, Family Medicine Clinic, multiple specialty clinics and Inpatient facility to include an OR, Hospice Inpatient unit, Skilled Nursing Facility.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Positions included; Chief Accountant, Credit Manager, and Associate Assistant Controller

• Accounts payable, accounts receivable, Bank reconciliation, Cash Variance Reports, and Income
  Audit
  ● Extensive experience identifying, analyzing, and resolving problems, issues, and concerns.
  ● Experience writing reports, and communicating information to various levels of management.
  ● Experienced in training and development of new employee orientations.
  ● Extensive experience identifying, analyzing, and resolving problems, issues, and concerns.
  ● Managed Personnel issues including performance evaluation, team building, conflict resolution,
  scheduling, timekeeping and payroll.
  ● Extensive project management experience, including managing multiple projects, groups of
  employees, and capacity to prioritize and meet deadlines.