Theresa A. Charles
Denver,CO
Summary
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
PHLEBOTOMIST LABORATORY PROCESSOR
Intermountain Healthcare
04.2019 - Current
- Recorded and analyzed data to produce reports of results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Participated in lab meetings and project presentations.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Monitored and documented safety standards to verify compliance.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Trained and supervised junior technicians in laboratory protocols.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
LABORATORY TECHNICIAN ASSISTANT
Quest Diagnostics
03.2001 - 05.2017
- Performed routine lab and department maintenance to keep the area clean and orderly.
- Documented information by maintaining daily logs and equipment record books.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Calibrated and maintained instruments to keep equipment fully operational.
- Inspected laboratory equipment to maintain good working conditions for optimal results.
- Prepared blood smears and determined levels of normalcy.
- Maintained documentation on tests performed in the lab.
PHLEBOTOMIST TECHNICIAN
Quest Diagnostics
06.2008 - 08.2016
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- I conversed with the patient to collect necessary information for lab records while also striving to alleviate any fear or anxiety the patient may have had.
- My goal was to establish a comfortable and cooperative environment for the patient.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients following infection control, sharps disposal, and biohazardous disposal procedures.
Education
Bachelor of Science - Health Care Administration
Pima Medical Institute
Tucson06-2025
Associate of Applied Science - Health Care Administration
Pima Medical Institute
Tucson, AZ03-2023
Phlebotomy Certification - Phlebotomy
Pima Medical Institute
Denver, CO03.2023
Associate of Applied Science - Pre-Medicine
College of Eastern Utah
Price, UT05.1992
High School Diploma - undefined
Monument Valley High School
Monument Valley, UT05.1988
Skills
- Medical Interpretation
- Patient Admission
- Procedure Proficiency Tests
- Blood Collections
- Specimen Collection
- Maintain Equipment
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Educated 10 phlebotomy students on venipuncture and capillary puncture techniques.
- Cut errors in specimen collection 89% by introducing revised procedures.
- Improved blood collection process by preparing supplies to match patient load.
Languages
English
Native or Bilingual
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Outdoor Recreation
- Volunteering
- Music
- DIY and Home Improvement
- Cooking
- Gardening
- Enjoy hobbies that combine physical activity with outdoor exploration
- Reading
- Yoga
- I enjoy cooking for friends and family gatherings
- Wine Tasting
- I like trying new recipes and food trends
- Fashion
- Personal Development and Self-Improvement
Timeline
PHLEBOTOMIST LABORATORY PROCESSOR
Intermountain Healthcare
04.2019 - Current
PHLEBOTOMIST TECHNICIAN
Quest Diagnostics
06.2008 - 08.2016
LABORATORY TECHNICIAN ASSISTANT
Quest Diagnostics
03.2001 - 05.2017
Phlebotomy Certification - Phlebotomy
Pima Medical Institute
Associate of Applied Science - Pre-Medicine
College of Eastern Utah
High School Diploma - undefined
Monument Valley High School
Bachelor of Science - Health Care Administration
Pima Medical Institute
Associate of Applied Science - Health Care Administration
Pima Medical Institute
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