Theresa Adams
PORT LUDLOW,WA
Summary
Dependable Property Manager with experience overseeing various types of properties. Strong knowledge of income tax credits, Section 8 requirements and recertification vouchers. Successful in maximizing rent collection and managing outstanding tenant issues with focus on retention.
Overview
11
11
years of professional experience
Work History
Regional Trainer
Palladium Real Estate Services
Auburn, Washington
01.2017 - 11.2019
- Monitored day-to-day activities of All Palladium Properties and employees, noting areas needing improvement and implementing plans for rectification.
- Oversaw daily on site training programs to new staff members while assessing talent for performance evaluations.
Property Manager
UDR Property Management
Port Orchard, Washington
05.2013 - 12.2016
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Oversaw the successful sale of a 267 unit Property.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Maintained sufficient number of units market-ready for lease.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Developed, reviewed and submitted property operating and capital budgets.
Property Manager
FPI Management
Spokane, WA
02.2009 - 04.2013
- I oversaw the lease up of Vintage at Spokane, a 267 unit 55+ Low Income Senior Community taking it from 38% occupancy to 96% occupancy. My staff consisted of 3 office members along with 4 maintenance workers. I was responsible for managing, marketing, resident retention and monitoring all state and federal paperwork along with rent collections and budgets.
Education
No Degree - Business
Olympic College
Bremerton, WASkills
- Complex Technical Information
- Procedure Manual Writing
- Program Monitoring and Tracking
- Budget Administration
- Course Materials Development
- HR Policies
- Leadership Support
- Employee Interviewing
- Standard Operating Procedures Understanding
- Orientation and Onboarding
- Simulation Leadership
- Creative Solution Development
- Team Exercises
- Training Program Design
- Management Consultation
Timeline
Regional Trainer
Palladium Real Estate Services
01.2017 - 11.2019
Property Manager
UDR Property Management
05.2013 - 12.2016
Property Manager
FPI Management
02.2009 - 04.2013
No Degree - Business
Olympic College
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