Theresa Agato

Work Preference

Job Search Status

Open to work

Desired start date: Immediately

Desired Job Title

Warehouse WorkerBaristaFood Service WorkerHost/Customer ServicesCashier Team Lead

Work Type

Full TimePart TimeGig WorkContract Work

Location Preference

On-SiteRemote

Summary

Dynamic warehouse professional with a proven track record at Amazon, excelling in order fulfillment and inventory management. Recognized for enhancing efficiency through effective organization and clear communication. Skilled in heavy lifting and problem-solving, consistently achieving team goals while maintaining a safe and clean work environment.

Overview

9

years of professional experience

Work History

Warehouse Worker

Amazon

Fife, WA

11.2025 - 04.2026

Executed operation of forklifts and pallet jacks to streamline goods transportation.
Assisted in inventory management by accurately labeling and organizing products.
Maintained cleanliness and organization of work areas to ensure safety standards.
Collaborated with team members to meet daily shipping and receiving goals.
Participated in training sessions on safety procedures and equipment usage.
Inspected incoming shipments for damage and accuracy before processing.
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as Number pounds.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Achieved timely dispatch of orders using effective time management strategies during the picking process.
Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Supported customer satisfaction efforts through prompt resolution of delivery issues.
Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Verified quantity and description of materials received by checking merchandise against packing list.
Helped train new employees in safe practices and warehouse procedures.

Food Service Worker

Veterans Hospital Lomalinda

Loma Linda, CA

11.2023 - 11.2024

Prepared and served meals following dietary guidelines for patients.
Maintained cleanliness and organization in food service areas.
Assisted with inventory management, ensuring adequate supply levels.
Collaborated with kitchen staff to improve meal presentation and quality.
Followed safety protocols to ensure food handling compliance.
Supported training of new staff on food preparation procedures.
Monitored food temperatures to maintain safety standards during service.
Engaged with patients to address dietary preferences and feedback.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Promoted a positive work environment through effective communication with colleagues and supervisors.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Made food according to standard recipes with requested changes for customer satisfaction.
Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Developed and maintained positive relationships with customers to enhance service.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Delivered exceptional service by promptly addressing customer concerns and special requests.
Learned other teammates' work tasks to train as backup.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Set up and broke down food service lines quickly to maintain service flow.
Enhanced customer satisfaction by maintaining a clean and organized dining area.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
Assisted in inventory management, ordering supplies, and minimizing food spoilage.
Participated in regular trainings to stay current on industry best practices and trends.
Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Fostered positive dining atmosphere by offering exceptional customer service.
Assisted in menu development to cater to wider variety of dietary preferences.
Optimized food presentation to enhance customer dining experience.
Prepared variety of menu items following specific recipes to ensure customer satisfaction.
Boosted customer satisfaction, promptly addressing and resolving complaints.
Increased repeat business with high standards of food quality and service.
Conducted daily equipment checks to ensure operational efficiency.
Managed inventory levels to prevent shortages and reduce waste.
Maintained accurate records of food temperatures to ensure safety standards were met.
Enhanced customer loyalty, remembering regulars' names and orders.
Improved dining experience by maintaining clean and organized eating area.
Implemented waste reduction strategies, contributing to cost savings.
Enhanced team efficiency with streamlined food preparation processes.
Streamlined checkout process, reducing wait times for customers.
Trained new staff on proper food handling and customer service techniques for better onboarding.
Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
Improved team morale by organizing regular staff meetings and feedback sessions.
Reduced food preparation times by organizing workstations effectively.
Cleaned and organized kitchen, dining and service areas.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Monitored food quality and freshness throughout day.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Greeted customers and answered inquiries regarding menu items and specials.
Processed customer payments and balanced cash drawers.
Kept register accurate through correct billing, payment processing, and cash management practices.
Demonstrated knowledge of menu items and corresponding ingredients.
Adjusted food preparation methods in accordance with customer requests.
Verified prepared food met standards for quality and quantity before serving to customers.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Observed diners to respond to additional requests and determine when meal completed.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Portioned and wrapped food to place directly on plates for service to patrons.
Utilized POS system to receive and process food and beverage orders.

Barista

HMS Host International

Seattle, WA

12.2024 - 09.2025

Prepared high-quality beverages, ensuring consistency in taste and presentation.
Operated espresso machines and grinders with proficiency to maintain workflow efficiency.
Assisted customers with menu selections, fostering a welcoming environment.
Maintained cleanliness and organization of work area, adhering to health and safety standards.
Trained new staff on beverage preparation techniques and customer service protocols.
Collaborated with team members to optimize service speed during peak hours.
Implemented inventory tracking procedures to reduce waste and ensure product availability.
Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Operated espresso machines and commercial coffee brewers to create beverages.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Created seasonal beverage menu, driving increased interest and sales during holiday periods.
Maintained clean and organized workspace, ensuring welcoming environment for customers.
Boosted team morale and efficiency with regular training sessions on new coffee preparation techniques.
Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Followed exact recipes for mixing and preparing beverage and food items.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Helped management keep adequate supply on hand by notifying of shortages.
Learned special recipe items and seasonal offerings to best meet customer needs.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Minimized spoilage with proper use of first-in-first-out stock procedures.

Host/Customer Services

San Manuel Casino

Highland, CA

05.2021 - 06.2023

Greeted and seated guests in a welcoming manner, ensuring a positive first impression.
Managed reservations and waitlists using digital reservation systems for efficient guest flow.
Collaborated with team members to ensure timely service during busy shifts, enhancing customer satisfaction.
Provided detailed information on casino amenities and events, promoting engagement among guests.
Assisted in training new hosts on operational procedures and customer service standards.
Monitored dining area to maintain cleanliness and organization, contributing to overall guest experience.
Resolved guest inquiries and concerns promptly, fostering loyalty through exceptional service recovery.
Implemented suggestions for process improvements, enhancing efficiency in seating and guest management operations.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Contributed to team success through effective communication and cooperation with coworkers and management.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Monitored seating area and checked restrooms regularly to keep spotless.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
Developed rapport with regular patrons to foster sense of community within establishment.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Answered phone calls to take orders, give information and document reservations.
Completed daily side work and opening and closing duties without fail.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Backed up servers by checking on tables and retrieving items for guests.
Streamlined check-in processes, reducing wait times for guests.
Opened and closed seating sections according to volume of guests.
Seated patrons based on guest preferences and seating availability.
Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Rearranged tables and chairs for large parties and retrieved high chairs for children.
Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Provided patrons with estimated waiting times during peak service hours.
Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Minimized customer service complaints by expertly managing customer expectations during busy periods.

Cashier Team Lead

Little Caesars Pizza

San Bernardino, CA

05.2020 - 05.2021

Supervised cashier team to ensure efficient transaction processing and customer service excellence.
Trained new cashiers on point-of-sale systems and company protocols for operational efficiency.
Monitored inventory levels and coordinated restocking efforts to maintain product availability.
Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty to the brand.
Implemented cash handling procedures to reduce discrepancies and improve financial accuracy.
Conducted daily cash audits, ensuring compliance with company policies and reducing losses.
Developed scheduling strategies that optimized staff coverage during peak hours for improved service speed.
Collaborated with management on promotional activities to drive sales and enhance customer engagement.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Communicated with customers and team members to solve problems.
Processed both cash and card purchases and returns.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Developed strong relationships with repeat customers through friendly service interactions.
Trained team members on cash register operation and cash handling.
Helped customers complete purchases, locate items, and join reward programs.
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Restocked and organized merchandise in front lanes.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Quickly and accurately counted drawers at start and end of each shift.
Operated POS cash register and equipment to collect payments.
Increased customer loyalty and retention.
Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
Provided backup support during high traffic periods by stepping into cashier roles when necessary.
Contributed to a positive work environment by proactively addressing conflicts among team members.
Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
Monitored areas for security issues and safety hazards.
Streamlined cashier operations for improved productivity and reduced wait times.
Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
Conducted regular audits of register funds to minimize potential losses due to theft or error.
Promoted store loyalty programs to increase repeat business and bolster customer relations.
Collaborated with management to develop strategies for improving the overall shopping experience.
Performed cash, card, and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Processed refunds and exchanges in accordance with company policy.
Maintained current knowledge of store promotions and highlighted sales to customers.
Used POS system to enter orders, process payments and issue receipts.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Set up new sales displays each week with fresh merchandise.
Responded promptly to requests for assistance, spills and customer inquiries.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Manager

Jack in the Box Hawaii

Kailua, HI

02.2017 - 02.2020

Oversaw daily operations to guarantee adherence to company policies and service standards.
Trained staff on food safety protocols and customer service excellence.
Analyzed inventory levels to optimize stock management and reduce waste.
Implemented process improvements that enhanced operational efficiency and speed of service.
Developed staff schedules to maintain optimal staffing levels during peak hours.
Collaborated with upper management to execute marketing strategies that increased foot traffic.
Conducted performance evaluations, providing constructive feedback for employee development.
Resolved customer complaints promptly, ensuring high levels of satisfaction and loyalty.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved safety procedures to create safe working conditions for workers.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Improved marketing to attract new customers and promote business.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Organized professional development programs for staff, leading to improved performance and skill sets.
Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Increased market share with strategic business development efforts, expanding into untapped markets.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Streamlined project delivery processes, significantly reducing time to market for new product launches.
Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Defined clear targets and objectives and communicated to other team members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Assisted in organizing and overseeing assignments to drive operational excellence.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Developed detailed plans based on broad guidance and direction.
Set aggressive targets for employees to drive company success and strengthen motivation.
Identified and communicated customer needs to supply chain capacity and quality teams.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Leveraged data and analytics to make informed decisions and drive business improvements.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Launched quality assurance practices for each phase of development
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Managed senior-level personnel working in marketing and sales capacities.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Cook

McDonald's Restaurant

Kailua, HI

03.2017 - 11.2018

Prepared food items according to standardized recipes, ensuring consistency and quality.
Operated kitchen equipment safely, adhering to health and safety regulations.
Maintained cleanliness of workstations and cooking areas, following sanitation protocols.
Collaborated with team members to ensure timely service during peak hours.
Assisted in inventory management, tracking supplies and replenishing as needed.
Adapted quickly to changing demands, prioritizing tasks effectively during busy shifts.
Trained new staff on food preparation techniques and operational procedures.
Contributed to menu item development by providing feedback on customer preferences.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Communicated closely with servers to fully understand special orders for customers.
Streamlined kitchen operations with effective communication and collaboration among team members.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Contributed to positive guest experiences by accommodating special dietary needs and requests.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Supported kitchen staff training and development, leading to increased productivity and efficiency.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
Mentored junior cooks in refining culinary skills through hands-on guidance.
Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Collaborated with management team to develop new menu items.
Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
Enhanced kitchen efficiency by streamlining prep work processes.
Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
Streamlined food preparation process, increasing kitchen productivity.
Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.

Education

High School Diploma -

Anoamaa COllege, Samoa, CA

11.2015

Skills

Packaging and labeling

Picking and packing

Self-motivated and disciplined

Cleaning and organizing

Loading and unloading

Heavy lifting

Warehouse safety

Order picking

Clear communication

Attention to detail

Problem-solving

Sorting and labeling

Warehouse operations

Order picking and processing

Pallet jack handling

Warehouse organization

Material loading and unloading

Stacking and staging

Unpacking merchandise

Order fulfillment

Pallet jacks

Customer service

Cash handling

Cash register operation

Customer complaint resolution

Guest services

Cash management

Customer focus

Product knowledge

Payment processing

Cash handling expertise

Customer inquiries

Refund handling

Merchandise restocking

Customer relationship management (CRM)

Phone etiquette

Basic math

Cross-selling

Point-of-sale system

Positive and professional

Telephone management

Calm demeanor

Active listening

Creative thinking

Customer relations

Order taking

Relationship building

Team leadership

Cash register systems

Quick learner

Positive attitude

Multitasking

Strong work ethic

Cleaning and sanitation

Strong communication skills

Positive attitude and energy

Team oriented

Fast-paced environment

Flexible schedule

Working quickly

Working with diverse people

Safe food handling

Food preparation

Food and safety standards

Interpersonal skills

Efficient food preparation

Order taking accuracy

Basic mathematics

Food assembly

Menu memorization

Quality control

Heavy lifting capacity

Food storage practices

Complex Problem-solving

Covid-19 safety protocols

Professional appearance maintenance

Cross-functional teamwork

Inventory control

ServSafe

Equipment maintenance

Sanitation standards compliance

Food storage

Patient care

Staff training and development

Food quality assessment

Food waste reduction techniques

Hospital operations

Patient relations

Food portioning control

Interpersonal relationship building

ServSafe certification

Grilling

Food presentation techniques

Customer feedback analysis

Food service sales techniques

Supply inventory management

Food production scheduling

Food service equipment maintenance

Food service marketing tactics

Recipe execution precision

Food service industry trends awareness

Friendly and outgoing

Cleaning and sanitizing

Reliability and punctuality

Verbal and written communication

Food safety

Equipment operation

Supply stocking

Food pairing

Food rotation

Supply ordering

Temperature control

Work station setup

Food handling standards

Food tray assembly

Cooking procedures

Adaptability under pressure

Kitchen support

Dining room organization

Order accuracy

Inventory

Phone orders

Menu expertise

Beverage preparation

Ingredient preparation

Cross-training capabilities

Allergy awareness

Food presentation

Buffet maintenance

Staff leadership

Sanitation standards

Order management

Table setting proficiency

Portion control

Staff supervision

Menu development

Food production

Inventory management

Upselling strategies

Portioning

Display building

Reception service

Wine history

Sanitizing

Meal prep

Timeline

Warehouse Worker - Amazon

11.2025 - 04.2026

Barista - HMS Host International

12.2024 - 09.2025

Food Service Worker - Veterans Hospital Lomalinda

11.2023 - 11.2024

Host/Customer Services - San Manuel Casino

05.2021 - 06.2023

Cashier Team Lead - Little Caesars Pizza