Theresa Aller

Oversaw development and implementation of comprehensive care plans for hospice patients, ensuring quality end-of-life support.

• Developed and maintained accurate documentation in electronic health records (EHR).
• Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
• Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
• Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.

• Supervised daily operations ensuring compliance with healthcare regulations and quality standards.
• Developed and implemented care plans to improve patient outcomes and satisfaction.
• Coordinated staff schedules to optimize resource allocation and enhance team efficiency.
• Trained new staff on protocols, policies, and best practices in patient care.
• Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
• Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
• Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
• Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
• Collaborated with interdisciplinary teams to address complex patient needs effectively.
• Conducted regular performance evaluations fostering professional development among team members.
• Addressed clinical issues promptly to reduce risks associated with patient care or operational inefficiencies in the unit.
• Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
• Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.

Oversaw development and implementation of comprehensive care plans for hospice patients, ensuring quality end-of-life support.

• Developed and maintained accurate documentation in electronic health records (EHR).
• Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
• Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
• Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.