Theresa Alme
Summary
Hardworking, passionate, and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Area Director
Sevita Health - REM
01.2021 - 01.2024
- Provide direction, leadership, and supervision of professional and other staff at program sites to carry out operations and ensure quality services to individuals served.
- Responsible for the financial performance of the area business unit, review financial statements, oversee purchasing, assure billing compliance, and documentation.
- Implement area core growth strategy to increase census, maximize utilization and occupancy percentages, and assist with new start development.
- Maintain and foster relations with case managers and referral agents; participate in building relationships with local legislators and government officials; lobby on behalf of individuals served.
- Implement area strategies to maintain and foster relations with individuals served, mentors, families, and guardians.
- Manage supervisory and program staff members including performance evaluations, scheduling, and orientation.
- Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations.
- Manage the implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served.
Program Director
Sevita Health - REM
10.2014 - 01.2021
- Manage the day-to-day operations of one to five programs in a community including organization and implementation of direct supports, person-centered planning, and implementation, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environment.
- Manage program staff members including performance evaluations, scheduling, and orientation.
- Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations.
- Manage the implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served.
- 24/7 on-call to support staff, find coverage or cover shifts as needed.
- Trainer for CPR/First aid, Brain Injury, Physical Intervention Alternatives, and annual requirements training.
Residential Program Supervisor
REM
10.2013 - 10.2014
- Supervise a team of staff to include assisting with hiring, training, scheduling, employee evaluations, disciplinary actions and monitoring overtime usage
- Purchase and maintain medical supplies and equipment in consultation with Program Director, purchase food items and oversee dietary planning
- Assist in scheduling and accompanying Individuals to medical appointments; document and follow up as required
- Provide Direct Support which includes documentation, medication administration and community involvement
- Act as an advocate for those we serve and promote independence, health and safety
- Communicate and correspond with the individuals families and implement Individual Service Plans
- Report any and all incidents through our incident reporting systems
- Review census, attendance information or other required documentation to ensure accurate billing
- Ensure the home is kept clean, neat and safe, vehicles are maintained and in working order, maintenance team is contacted when needed
Direct Support Professional
REM
02.2012 - 10.2013
- Support participants with developmental goals like budgeting, exercise, and nutrition
- Assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs
Education
Associate of Arts - Psychology
University of Phoenix
Tempe, AZ04.2017
Skills
- Risk Management
- Employee Performance Management
- Program Leadership
- Continuous Improvements
- Documentation Skills
- Policy Implementation
- Financial Management
- Payroll Oversight
- Site Inspections
- Interviewing Skills
- Proficient in Microsoft Office Programs
Timeline
Area Director
Sevita Health - REM
01.2021 - 01.2024
Program Director
Sevita Health - REM
10.2014 - 01.2021
Residential Program Supervisor
REM
10.2013 - 10.2014
Direct Support Professional
REM
02.2012 - 10.2013
Associate of Arts - Psychology
University of Phoenix
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