Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Theresa Barone

DeLand,FL

Summary

"I am a dedicated Customer Service professional with a proven track record in service delivery and multitasking. I am committed to cultivating and maintaining professional relationships to enhance profitability and drive business outcomes. Currently seeking full-time employment outside of property management where I can apply my extensive experience working with people and my adeptness at creating positive customer experiences."

Overview

8
8
years of professional experience
1
1
Certification

Work History

Property Manager

Arc Investment
09.2019 - Current
  • Enhanced cash flow by skillfully negotiating favorable contracts with vendors and service providers.
  • Regularly evaluated performance metrics to pinpoint areas for improvement within mobile home park operations.
  • Conducted thorough inspections of both interior and exterior properties to identify and address damage promptly.
  • Assisted in budget preparation and financial reporting, furnishing accurate data for informed decision-making.
  • Collaborated closely with maintenance staff to ensure timely completion of work orders and upkeep of common areas.
  • Maintained effective communication channels with owners, residents, and on-site associates.
  • Managed administrative tasks including lease agreements, renewals, and evictions in compliance with state regulations.
  • Provided comprehensive training to new team members on company policies, procedures, and best practices in mobile home park management.
  • Organized engaging community events to foster resident engagement and improve overall living experiences.
  • Developed annual operating budgets, forecasts, and sales/marketing plans to drive business growth.
  • Implemented and enforced policies and procedures to maintain properties to the highest standards.
  • Coordinated property showings and appointments efficiently to maximize occupancy rates.
  • Ensured a safe and clean community through regular inspections and prompt coordination of repairs.
  • Elevated tenant satisfaction by promptly addressing and resolving concerns.
  • Increased property value by spearheading strategic capital improvement projects that enhanced curb appeal.
  • Streamlined rent collection processes to boost efficiency and reduce delinquencies.
  • Conducted thorough background checks on prospective tenants to maintain high-quality residency standards.
  • Cultivated strong tenant relationships to foster a sense of community within the mobile home park.
  • Demonstrated exceptional organizational skills, attention to detail, and a strong work ethic.
  • Efficiently managed multiple projects while maintaining a high level of productivity.
  • Boosted mobile home sales through the development and implementation of targeted marketing strategies.
  • Maintained up-to-date knowledge of evolving marketplace changes.
  • Provided outstanding customer service by promptly and professionally addressing client concerns.
  • Consistently achieved or exceeded company-defined sales quotas.
  • Attended monthly sales meetings and quarterly sales trainings to stay abreast of industry trends and best practices.

Leasing Consultant

The Klein Company
02.2016 - 01.2018
  • Facilitated loan processing, inspections, and credit reports for clients to ensure seamless property transactions.
  • Conducted thorough property inspections pre and post-tenant move-ins to coordinate maintenance and services.
  • Managed social media platforms to showcase community features, amenities, and events, effectively attracting potential renters.
  • Conducted property showings, addressing inquiries, and resolving concerns to successfully close contracts.
  • Contributed to developing competitive rental rate structures to align with local market trends.
  • Orchestrated move-in schedules to minimize disruption for existing residents and maximize unit availability.
  • Optimized leasing procedures to increase efficiency and enhance application success rates.
  • Delivered exceptional customer service to both current and prospective residents, resulting in high satisfaction and retention rates.
  • Verified tenant information, including incomes, to ensure application integrity.
  • Thrived in fast-paced environments, demonstrating effective time management and adaptability.
  • Showcased leadership skills by managing projects from inception to completion.

Education

Associate of Science -

Interboro College
New York, United States
09.1989

Skills

  • Multi-family property management
  • Tenant relations
  • Database Management
  • Interpersonal Skills
  • Microsoft Office
  • Payment Collection
  • Excellent Communication
  • Vendor Management
  • Professionalism
  • Organizational Skills
  • Fair housing mandates
  • Real Estate License
  • Office Staffing
  • Property Showing
  • Multitasking Abilities
  • Leasing and sales
  • Time management abilities
  • Staff Management
  • Property tours and inspections
  • Market Tracking
  • Written Communication
  • Rent Manager
  • MLS
  • Access
  • Home sales

Certification

Real Estate License

  • Real estate License - 2021

Languages

Spanish
Native or Bilingual

Timeline

Property Manager

Arc Investment
09.2019 - Current

Leasing Consultant

The Klein Company
02.2016 - 01.2018

Associate of Science -

Interboro College

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Theresa Barone