Theresa Beyer
La Crosse,WI
Summary
Focused Critical Care Technician well-versed in patient assessment and emergency care. Reliable and efficient with 15 years of quality performance in patient-facing situations. Accustomed to providing critical care in dynamic environments. Knowledgeable Critical Care Technician and Telemetry Liaison with superior knowledge of treatments, techniques and diagnostic procedures. Adept at providing immediate and individualized care. Proficient in Epic use with proven history of efficient and effective triage.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Critical Care Technician
Gundersen Lutheran Medical Center
03.1992 - 08.2010
- Consistently provided high-quality care under pressure, successfully managing multiple priorities during critical situations and emergency scenarios.
- Demonstrated empathy towards patients'' emotional well-being while providing compassionate care under challenging circumstances.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Proactively identified potential complications by closely observing patients for signs of clinical deterioration, alerting medical staff as needed.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Facilitated seamless transitions of care by conducting thorough handovers during shift changes and communicating pertinent information to incoming staff.
- Delivered outstanding patient care in GLMC critical care units.
- Performed advanced diagnostic tests such as EKGs or blood draws that contributed to prompt diagnosis of life-threatening conditions.
- Optimized resource utilization by efficiently managing supplies inventory and proactively identifying equipment maintenance needs.
- Participated in continuous professional development opportunities to stay current on industry best practices for critical care delivery.
- Provided targeted care and treatment to all CCU/6 West Medical/ICU patients.
- Administered tests to stabilize patients in field or in transit.
- Assisted physicians in updating treatment plans by providing accurate and timely information on patients'' progress and response to interventions.
- Safeguarded patient confidentiality by diligently maintaining HIPAA compliance in all documentation practices and communications with external providers.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Triaged patients and delegated treatment needs to qualified staff and specialized departments.
- Implemented evidence-based care protocols within the critical care unit, resulting in improved patient outcomes and adherence to industry standards.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Collaborated with hospital and facility staff to provide correct patient treatments.
- Monitored vital signs before, during and after transportation.
- Completed files for treatment options and billing information.
- Improved patient outcomes by providing comprehensive support to physicians during critical procedures and interventions.
- Assisted in life-saving procedures such as CPR, defibrillation, and emergency airway management, ultimately improving patient survival rates.
- Enhanced patient care by meticulously monitoring and recording vital signs, and assisting with daily living activities.
- Expedited patient recovery through diligent assistance inwound care management and pain management strategies.
- Promoted a safe environment by strictly adhering to infection control guidelines and promptly addressing potential hazards in the critical care unit.
- Supported physicians during invasive procedures like central line placements or endotracheal intubations leading to safer executions.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Oversaw various aspects of telemetry.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Implemented care and efficiency improvements to support and enhance office operations.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient pulse oximetry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient spirometry.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
Short Order Cook & Customer Relations
Pine Creek Golf Course
04.1986 - 10.1991
- Kept kitchen up to code for health and safety inspections.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Proactively addressed customer concerns or complaints, working to find satisfactory solutions in a timely manner.
- Prepared food items according to recipe to drive quality and consistency.
- Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
- Adhered to strict recipe guidelines, delivering consistent flavor profiles across all dishes served.
- Collaborated with team members to optimize workflow and improve overall efficiency in the kitchen.
- Implemented time-saving measures that allowed for quicker order turnaround without sacrificing quality or presentation standards.
- Ensured optimal food quality by regularly inspecting ingredients for freshness and taste before use.
- Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
- Contributed to positive workplace environment by fostering strong relationships with co-workers and supporting team efforts toward shared goals.
- Handled portion control activities according to specified instructions provided by chef.
- Prepared meals with special accommodations for those with allergies.
- Elevated guest experience through personalized menu suggestions based on individual preferences or dietary needs.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Trained new staff in cooking techniques, equipment usage, and kitchen procedures to ensure consistency in quality across the team.
- Consistently maintained personal hygiene standards as well as the cleanliness of workstations, utensils, and equipment.
- Increased order accuracy by effectively communicating with front-of-house staff regarding customer preferences or dietary restrictions.
- Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
- Managed food costs by carefully monitoring portion control and minimizing waste during meal preparation.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Assisted management in tracking inventory levels, placing orders for necessary supplies as needed.
- Participated in regular staff meetings to discuss ways of improving restaurant operations, leading to increased productivity within the kitchen staff as a whole.
- Stayed up-to-date with industry trends and culinary techniques through continued education, incorporating new ideas into daily operations where applicable.
- Reduced food waste by efficiently managing inventory and using proper storage techniques.
- Optimized kitchen layout for better workflow, enabling quicker preparation and service.
- Fostered positive work atmosphere, encouraging open communication and feedback among staff.
- Maintained cleanliness and organization in kitchen, ensuring compliance with health and safety standards.
- Contributed ideas for cost-saving strategies without compromising on food quality or customer experience.
- Adapted quickly to new kitchen technologies and cooking methods, staying ahead in fast-paced environment.
- Enhanced kitchen efficiency by streamlining prep routines for peak hours.
- Engaged with customers to receive direct feedback, using insights to make immediate improvements.
- Kept equipment in optimal condition, conducting regular maintenance tasks to avoid downtime.
- Expedited order turnaround times, skillfully juggling multiple food orders simultaneously.
- Collaborated closely with team members to manage large orders during high-volume periods, boosting team morale and output.
- Reduced food waste significantly with meticulous inventory management and timely usage of ingredients.
- Ensured consistent taste and presentation of dishes, building loyal customer base through quality assurance.
- Trained new staff on kitchen protocols and short-order techniques, enhancing overall team performance.
- Achieved recognition for perfect attendance, demonstrating reliability and commitment to role.
- Streamlined breakfast service process, ensuring smooth operation from open to rush.
- Implemented system for tracking ingredient usage, cutting down on unnecessary orders and reducing costs.
- Coordinated with suppliers to ensure timely delivery of high-quality ingredients, minimizing disruptions to service.
- Assisted in menu development, suggesting popular dishes based on customer feedback and seasonal availability of ingredients.
- Elevated guest experience by contributing to creation of limited-time offers that attracted repeat business.
- Improved customer satisfaction by preparing dishes accurately and swiftly, adhering to special dietary requests.
- Operated and maintained grills, fryers and other cooking equipment.
- Checked freshness and quality of ingredients.
- Restocked stations and supplies during slower periods between rushes.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
- Adhered to strict food safety regulations and hygiene standards.
- Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
- Monitored food temperatures for proper cooking and safe consumption.
- Prepared meals according to customer specifications.
- Utilized problem-solving skills to address customer complaints.
- Followed recipes and cooking techniques for consistent results.
- Washed, peeled and seeded fruits and vegetables to prepare for consumption.
- Developed deep understanding of menu items and ingredients.
- Verified accurate portioning of food items and garnishes.
- Trained new team members on kitchen operations and safety protocols.
- Used cost-saving measures to maximize profits.
- Modified recipes according to dietary requirements.
Professional Nanny
Jeff & Betty Landercasper
04.1986 - 07.1991
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
- Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
- Built positive and nurturing environments to support child social and emotional growth.
- Fostered strong relationships with families, prioritizing open communication and trustbuilding.
- Developed age-appropriate routines to establish structure in children''s daily lives, fostering a sense of security and predictability.
- Organized educational outings such as museum visits or nature walks, integrating hands-on learning experiences into everyday life.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Cared for sick children when necessary, administering medication according to parental guidelines while maintaining a comforting presence during recovery periods.
- Collaborated with parents on developmental milestones, sharing observations and discussing strategies for continued progress.
- Managed challenging behavior effectively by implementing positive discipline techniques tailored to each child''s temperament.
- Ensured a safe environment for playtime activities, closely monitoring interactions while encouraging independence and problem-solving skills.
- Taught children everyday skills and language.
- Facilitated creative expression through arts and crafts projects, stimulating imagination and fine motor skills development.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Supported children''s emotional growth by providing a nurturing environment and addressing individual needs.
- Implemented stress-reducing techniques during transitions or new situations, ensuring adaptability in changing environments.
- Enhanced children''s cognitive development by implementing engaging educational activities.
- Established bedtime routines that fostered restful sleep patterns, promoting overall health and wellness for growing children.
- Actively participated in family events and gatherings, seamlessly integrating into the family dynamic while providing additional support when needed.
- Continuously expanded knowledge of child development through professional resources and training, ensuring the implementation of best practices in daily care.
- Encouraged physical activity through outdoor play sessions or participation in organized sports teams.
- Boosted language acquisition skills through interactive storytelling and reading sessions.
- Provided transportation to extracurricular activities, promoting socialization opportunities outside of the home setting.
- Assisted with homework completion, offering guidance and support as needed to enhance academic success.
- Prepared meals and snacks for children based on dietary guidelines.
- Played games, worked on puzzles, and read books to young children.
- Administered basic first-aid and medication in emergency situations.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Engaged with children on age-appropriate level.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Supervised children on playground to help develop physical and social skills.
- Regularly traveled with family to help with vacation activities and childcare.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Taught children basic life skills, manners and personal hygiene.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Encouraged children to be understanding and patient with others.
- Transported children to and from activities using personal or family vehicle.
- Provided developmentally appropriate activities for children.
- Monitored children's play activities to verify safety.
- Coordinated playdates and outings to meet children's physical and social needs.
- Identified warning signs of emotional and developmental problems in children.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Helped children complete homework assignments and school projects.
Cashier/Lifeguard and Swim Instructor
Logan School District
01.1980 - 09.1984
Education
Bachelor of Science - Nursing
Viterbo University
La Crosse, WIBachelor of Science - Nursing
Winona State University
Winona, MNBachelor of Science - Nursing
Minnesota State College-Southeast Technical
Winona, MNBachelor of Science - Nursing
Western Wisconsin Technical College
La CrosseSkills
- Intubation Assistance
- Chest Tube Management
- Vital signs monitoring
- ECG Interpretation
- Vital Sign Monitoring
- Cardiopulmonary Resuscitation
- Urinary Catheterization
- Pressure Ulcer Prevention
- Emergency Response
- Spinal Immobilization
- Sanitation
- Family advocacy
- Pediatric Advanced Life Support
- Seizure Management
- Restraint Application
- Evaluations
- Patient Check-Ins
- Compassionate Care
- Healthcare Team Collaboration
- Advanced Life Support
- Evidence-based practices
- Taking vitals
- Patient Advocacy
- Policy Adherence
- HIPAA Education
- Chart management
- Treatment Planning
- Interdisciplinary Collaboration
- OSHA safety expert
- Program Evaluation
- Teamwork and Collaboration
- Problem-Solving
- Vital Signs Documentation
- Time Management
- Attention to Detail
- Vitals Collection and Documentation
- Problem-solving abilities
- Multitasking
- Patient Care
- Reliability
- Excellent Communication
- Critical Thinking
- Clear Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Operating EKG Equipment
- Updating Medical Records
- Electronic Health Records
- Specimens collection and processing
- Relationship Building
- Certified in CPR/AED
- Patient support
- Wound Care
- Patient Assessments
- Patient Registration
- Electronic Charting
- Data Entry
- Task Prioritization
- Self Motivation
- Venipuncture Expertise
- Medical Terminology
- Phlebotomy
- Examination Preparation
- Analytical Thinking
- Conflict Resolution
- Goal Setting
- Appointment Scheduling
- Treatment Room Preparation
- Professionalism
- Quality Control
- Patient Chart Tracking
- Professional Bedside Manner
- Medical Procedures
- Office Support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- CMT - Certified Medication Technician
- CMA - Certified Medical Assistant
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Timeline
Critical Care Technician
Gundersen Lutheran Medical Center
03.1992 - 08.2010
Short Order Cook & Customer Relations
Pine Creek Golf Course
04.1986 - 10.1991
Professional Nanny
Jeff & Betty Landercasper
04.1986 - 07.1991
Cashier/Lifeguard and Swim Instructor
Logan School District
01.1980 - 09.1984
Bachelor of Science - Nursing
Viterbo University
Bachelor of Science - Nursing
Winona State University
Bachelor of Science - Nursing
Minnesota State College-Southeast Technical
Bachelor of Science - Nursing
Western Wisconsin Technical College
- CMT - Certified Medication Technician
- CMA - Certified Medical Assistant
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
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