Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Theresa Bivens

Tallahassee

Summary

Possessing strong problem-solving abilities, a keen willingness to learn, and excellent communication skills. Ready to make a valuable contribution to team success and drive positive outcomes. Eager to take on new challenges and propel organizational objectives forward with unwavering dedication and enthusiasm. Known for exceptional organizational skills and reliability. Excel at managing multiple priorities with a positive attitude. Always willing to go the extra mile by taking on additional responsibilities to help the team achieve its goals.

Overview

48
48
years of professional experience
1
1
Certification

Work History

Government Operations Consultant II

Florida Department of Health
06.2019 - Current
  • Division of Community Health Promotion, Bureau of Family Health Services
  • Manage contracts by participating in quality improvement activities and monitoring.
  • Conducts desk audits, site visits, technical assistance, and reviews for Healthy Start (HS) coalitions and other providers as assigned.
  • Verifies contractual services before processing invoices.
  • Reviews and documents deliverables for payment requests and certifies the receipt of goods and services.
  • Leads or participates in the HS Coalition technical review team, reviewing documents timely.
  • Offers consultation and technical assistance on Healthy Start system of care and other assigned areas.
  • Collaborate with other offices/programs to share information and policy issues.
  • Supports analysis of legislative bills, budget matters, grant applications, and research related to maternal and child health.

Administrative Assistant III – SES

Florida Department of Health
01.2000 - 06.2019
  • Division of Community Health Promotion
  • Performed various high-level administrative duties, including managing the director's calendar, making travel arrangements, and preparing related documents.
  • Supervised IT staff and an administrative assistant, handled sensitive personnel matters, and served as the personnel liaison for the division.
  • Assigned as division liaison for the Emergency Support Function 8 (ESF8), ensuring staff registration in the Everbridge system.
  • Served as records management liaison.
  • Coordinated responses to public emails and executive office correspondence, proofreading for quality and ensuring deadlines were met.

Administrative Assistant I

Florida Department of Health
04.1997 - 01.2000
  • Division of Community Health Promotion, Bureau of Family Health Services
  • Support for the bureau chief including scheduling appointments, proofreading correspondence and reports, arranged travel and prepared all related travel documents.
  • Gathered and organized information for the bureau chief for assignments and reports.
  • Serve as records management liaison for the bureau.
  • Served on many bureau committees and workgroups to improve processes for the bureau.

Part-time Receptionist

Keiser College
04.1996 - 04.1997
  • Greeted prospective clients, administered entrance tests, answered telephones, data entry and filing.
  • Closed the school each evening and opened the school on Saturdays.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.

Executive Secretary

Florida Department of Business & Professional Regulation
04.1992 - 07.1995
  • Division of Pari-Mutuel Wagering
  • Answered and screened all incoming telephone calls.
  • Maintained correspondence control and proofread outgoing correspondence for the division.
  • Prepared and typed all correspondence and reports.
  • Scheduled appointments/meetings and coordinated and prepared all travel for the division director.
  • Prepared outgoing mail and distributed incoming mail.
  • Served as records management liaison for the division.
  • Volunteered to help with special projects of varying degrees of complexity.

Administrative Secretary

Florida Department of Administration
04.1989 - 04.1992
  • Office of Classification and Pay
  • Served as administrative support for the bureau chief.
  • Maintained correspondence control and proofread outgoing correspondence for the division.
  • Prepared and typed all correspondence and reports.
  • Scheduled appointments/meetings and coordinated and prepared all travel for the division director.
  • Prepared outgoing mail and distributed incoming mail.
  • Maintained inventory of office supplies and placed orders.

Engineering Department Secretary

Watkins Engineers & Constructors
08.1987 - 04.1989
  • All support duties for the Engineering Department including correspondence and reports.
  • Set-up and maintained all department job files.
  • Set-up and maintained engineering print files (blueprints & sepias).
  • Prepared monthly engineering effort reports and weekly timesheets.

Temporary Secretary

Kelly Services
06.1987 - 08.1987
  • First job assignment was for Watkins Engineers & Constructors and was hired as a permanent employee.

District Secretary

Circle K Corporation
01.1987 - 05.1987
  • Served as district secretary to a 55 store district.
  • Prepared weekly and monthly reports and distributed to appropriate staff.
  • Answered phones, filed, greeted clients and customers, and other general receptionist duties.

Personnel/Security Secretary

Munford Inc.
04.1982 - 01.1987
  • Started as an Accounting Clerk and was subsequently promoted to Data Entry Clerk and Personnel/Security Secretary.
  • Responsible for payroll administration for 1100 employees in 8 states.
  • Processed all new hire, termination and pay increase paperwork.
  • Monitored all vacation and sick leave requests and balances.

Office Clerk

Elebash Jewelry Company
08.1977 - 05.1981
  • Started in high school as part of the Cooperative Business Education Program and continued after graduation.
  • Served as office clerk receiving and processing all charge purchases, cash purchases and payment of accounts.
  • Answered phones, typed jewelry appraisals, and performed minor jewelry and watch repairs.

Education

High School Diploma -

Escambia High School
Pensacola

Skills

  • Contract management
  • Work prioritization
  • Verbal and written communication
  • Cross-functional teamwork
  • Relationship building
  • Clear communication
  • Customer service

Certification

Florida Certified Contract Manager

Timeline

Government Operations Consultant II

Florida Department of Health
06.2019 - Current

Administrative Assistant III – SES

Florida Department of Health
01.2000 - 06.2019

Administrative Assistant I

Florida Department of Health
04.1997 - 01.2000

Part-time Receptionist

Keiser College
04.1996 - 04.1997

Executive Secretary

Florida Department of Business & Professional Regulation
04.1992 - 07.1995

Administrative Secretary

Florida Department of Administration
04.1989 - 04.1992

Engineering Department Secretary

Watkins Engineers & Constructors
08.1987 - 04.1989

Temporary Secretary

Kelly Services
06.1987 - 08.1987

District Secretary

Circle K Corporation
01.1987 - 05.1987

Personnel/Security Secretary

Munford Inc.
04.1982 - 01.1987

Office Clerk

Elebash Jewelry Company
08.1977 - 05.1981

High School Diploma -

Escambia High School

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