Summary
Overview
Work History
Education
Certification
Timeline
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Theresa Blascak

Summary

Accomplished, self-motivated and skilled Finance Bursar Coordinator known for leadership, accuracy, problem solving and attention to detail. A versatile and dedicated professional with extensive experience in accounts receivable, collections, cash management, account reconciliations and excellent customer service skills. Possess excellent interpersonal and communication skills with a proven track record in developing a strong rapport with colleagues and students. Driven, organized, and resourceful with knack for streamlining processes and improving team efficiency.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Finance Bursar Coordinator

Baldwin Wallace University
11.2024 - Current
  • Reports to the CFO. Responsible for overseeing and managing the overall staff and operations of the Cashier's Office.
  • Maintaining accurate records, cash handling, reconciling financial transactions, and providing exceptional service to our students.
  • Serve as the primary point of contact for students and families addressing student account billing and payment matters through emails, phone calls, and in-person requests.
  • Maintain accurate records while conducting the student refund process to guarantee university, state and federal regulatory compliance.
  • Create direct-billing invoices for corporate and partnership accounts.
  • Manage payment plans by creating new plans each term, oversee enrollment, track delinquencies, and support families with inquiries.
  • Serve as primary point of contact for departmental inquiries as it pertains to their ACH deposits, other payments, student account charges, and account discrepancies.
  • Assist as needed with financial audits as it pertains to student account ledgers.
  • Continue efforts to streamline processes and improve efficiency.
  • Recruit, train and supervise cashiers office staff and student workers.
  • Develop and present engaging content on the topic of Billing and Payments for new student and transfer orientation.
  • Prepare and send weekly balance notification & retention emails to students and authorized users.
  • Process student payments and departmental deposits in Ellucian Colleague system.
  • Post ACH and credit card deposits from daily bank statements to the general ledger.
  • Reconcile bank statements with daily cash receipts reports.
  • Perform miscellaneous job-related duties when necessary including assisting Cashier's Department staff with their heavy workload.
  • In addition, perform all Account Analyst duties listed below.

Account Analyst - Bursar's Office

Baldwin Wallace University
10.2009 - Current
  • Full responsibility in managing the internal collection process, as well as collaborating with multiple outside collection agencies for past due student accounts.
  • Responsible of all internal campus loans from origination through collection.
  • Utilize sound business judgement to identify appropriate adjustments and modifications to billed charges, loan balances, monthly payments and other student account related charges.
  • Establish and manage payment plans, collection efforts, post payments, balance accounts and reconcile non sufficient funds.
  • Investigate and resolve billing issues to maximize cash flow and minimize liabilities.
  • Counsel parents and students on the best use of financial aid, student loans, as well as other alternatives for billed charges.
  • Place and monitor account holds on all delinquent accounts for registration and all university records.

Accounts Receivable Associate - Bursar's Office

Lorain County Community College
04.1993 - 10.2009
  • Managed Accounts Receivable for the Bursar's Office including account inquiries, posting of incoming payments, monthly bank statement balancing and month-end general ledger entries.
  • Process all refund checks, credit card refunds, insufficient funds and bank deposit reconciliation.
  • Maintained cash management for Bursar's Office, processed invoice and requisitions.
  • Assisted Accounts Payable and Financial Services department as needed.
  • Researched, recommended and assisted in the implementation of new payment plan software for the department.
  • Responsible for over $3 million of account reconciliations related to book store sales along with reporting monthly sales tax.
  • Managed and directed federal and state grant disbursement verification and balancing process.
  • Prepared and balanced monthly a student account balance of over $6 million dollar's.
  • Responsible for all pre collection letters, monthly statements, payment plan reminders and prior balance notices.
  • Counseled parents and students with delinquent accounts and provided guidance in developing payment options to avoid legal collections.
  • Provided assistance to Auditor's during fiscal year closings.
  • Managed all office requisitions, purchase orders and supply ordering for the Bursar's Office.

Education

Computers And Accounting

Lorain County JVS
Oberlin, OH

High School Diploma -

North Ridgeville High School
North Ridgeville, OH

Certification

  • Paralegal Certificate
  • Microsoft Office including Excel, Word, MS Access
  • Ellucian Colleague Software, CMDS, AES
  • Additional Coursework in Collections, Customer Service
  • Staff Council Committee Member at LCCC
  • BW Student Success Committee
  • BW One Stop Collaboration Committee

Timeline

Finance Bursar Coordinator

Baldwin Wallace University
11.2024 - Current

Account Analyst - Bursar's Office

Baldwin Wallace University
10.2009 - Current

Accounts Receivable Associate - Bursar's Office

Lorain County Community College
04.1993 - 10.2009

High School Diploma -

North Ridgeville High School

Computers And Accounting

Lorain County JVS

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Theresa Blascak