Theresa Bonk
Chesterfield,MI
Summary
Accomplished Purchasing Manager with extensive experience in the steel industry, specializing in vendor negotiations and cost-effective procurement. Proven ability to manage inventory levels and maintain strong vendor relationships to ensure timely availability of raw materials.
Overview
40
40
years of professional experience
Work History
Purchasing Manager
Alkar Steel and Processing
10.2002 - Current
- Negotiated vendor contracts to achieve favorable pricing and terms, ensuring cost-effective procurement.
- Negotiated contracts with suppliers to secure favorable pricing and terms.
- Sourced new vendors to enhance purchasing capabilities and meet production needs.
- Obtained quotes from various suppliers to determine the most cost-effective purchasing options.
- Managed purchasing activities to ensure timely availability of raw materials.
- Monitored inventory levels to ensure sufficient stock for production demands.
- Implemented inventory management systems to optimize stock levels, minimizing waste and ensuring timely availability.
- Trained staff on procurement processes and best practices in purchasing operations.
- Maintained accurate records of purchases, including invoices and product details.
- Reconciled invoices to verify accuracy against purchase orders.
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
- Monitored procurement plans and inventory levels to ensure alignment with production needs.
- Developed strong relationships with vendors for improved collaboration and support.
- Developed and maintained an up-to-date database of suppliers, products, and prices.
- Utilized ERP systems for efficient management of purchasing processes.
Inside Sales Manager/Customer Service
Alkar Steel and Processing
01.1997 - 10.2002
- Managed the inside sales team to achieve revenue goals and customer satisfaction.
- Developed and implemented effective sales strategies to increase revenue.
- Increased sales volume by providing targeted support to new and inactive customers.
- Collaborated with outside sales to address individual customer needs.
- Resolved customer complaints regarding sales and service.
- Communicated with repeat customers to build long-term relationships.
- Conducted performance evaluations for team members.
Lead Teller, Training Advisor, CSR
Comerica Bank
06.1986 - 12.1996
- Trained and mentored new tellers on bank procedures and customer service.
- Ensured compliance with banking regulations and internal policies consistently.
- Oversaw cash inventory management, optimizing ordering and balancing of funds.
- Resolved customer inquiries and issues promptly, ensuring high levels of satisfaction.
- Maintained accurate records of all transactions and teller activities regularly.
- Balanced daily cash in the bank's vault for accurate withdrawals and deposits.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Created cross-selling strategies that enhanced sales opportunities for bank services and products.
- Resolved customer complaints in a timely manner while ensuring compliance with banking regulations.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Audited teller transactions for accuracy prior to submission for processing.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Handled cash transactions, balanced cash drawers, performed loan payments, and issued cashier's checks.
- Maintained up-to-date knowledge of current bank products and services for customers' convenience.
- Implemented new policies or procedures based on regulatory updates or changes in business needs.
- Prepared official checks for customer and internal bank needs.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Verified amounts and integrity of every check or funds transfer.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Investigated and clarified discrepancies in customers' accounts.
Education
Paralegal Studies - Paralegal I & II Certificate
Washtenaw Community College
Ann Arbor, MI05-2026
Computer Accounting Certifciate
Dorsey Business School
Roseville, MI01-1986
High School Diploma - General Education
Lincoln Senior High School
Warren, MI01-1985
Skills
- Procurement Compliance
- Vendor management
- Invoice reconciliation
- Order entry
- Steel grade analysis
- Steel receiving
- Mill pricing quotes
- Material inventory entry
- Inventory review
- Microsoft Office
- Multi-tasking
- Customer Service
- Vendor Communication
- Independent/Team Member
- Dependable team member
ACCOMPLISHMENTS
Fraternal Order of Eagles Auxiliary, Outside Volunteer, 2019, Present, Having served as Madam President, Madam Chaplain, Treasurer, Secretary, and many additional positions; organize charity events, District 3 – four year commitment completed – currently acting Auditor
Affiliations
Fraternal Order of Eagles Auxiliary Member
Timeline
Purchasing Manager
Alkar Steel and Processing
10.2002 - Current
Inside Sales Manager/Customer Service
Alkar Steel and Processing
01.1997 - 10.2002
Lead Teller, Training Advisor, CSR
Comerica Bank
06.1986 - 12.1996
Paralegal Studies - Paralegal I & II Certificate
Washtenaw Community College
Computer Accounting Certifciate
Dorsey Business School
High School Diploma - General Education
Lincoln Senior High School