Theresa Bowie
Management
Baton Rouge,Baton Rouge, LA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
17
17
years of professional experience
Work History
Parts Sales Manager
AutoZone
03.2008 - Current
- Conducted regular performance evaluations, identifying areas for improvement and delivering constructive feedback.
- Managed daily operations including budgeting, scheduling, and reporting related to parts sales.
- Oversaw merchandising efforts to maximize product visibility and enhance sales growth.
- Provided hands-on customer assistance to assess needs and remain informed about consumer preferences.
- Addressed escalated customer issues promptly, implementing solutions aligned with company policies.
- Fostered a positive work environment through teamwork, open communication, and employee recognition programs.
- Supervised staff training on product knowledge and customer service to enhance overall efficiency.
- Oversaw employee performance management, correcting problems to maintain productivity targets.
PCA
LA Home Health, LLC
04.2024 - 04.2025
- Promoted patient independence and wellbeing through assistance with daily living activities.
- Ensured adherence to proper hygiene practices during bathing and grooming tasks.
- Enhanced patient comfort by delivering compassionate, attentive care.
- Maintained a clean, safe environment to minimize infection and accident risks.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Property Manager
Cypress Springs Apartments
06.2021 - 01.2023
- Resolved tenant complaints promptly by coordinating with repairmen and support services.
- Maintained strong landlord-tenant relationships through clear communication and dispute resolution.
- Conducted final move-out inspections to identify necessary repairs for tenants.
- Performed regular property inspections, proactively addressing safety hazards and areas for improvement.
- Managed lease agreements from initiation to termination, ensuring regulatory compliance.
- Enhanced tenant satisfaction by swiftly addressing concerns and resolving issues.
- Coordinated with maintenance staff to ensure timely repairs and uphold property aesthetics.
- Followed up on delinquent tenants, managing collection procedures effectively.
Revenue Tax Auditor
Dept. of Revenue
12.2018 - 03.2021
- Enhanced tax compliance by conducting thorough audits and identifying discrepancies in financial records.
- Communicated and resolved technical and controversial tax matters with professional judgment.
- Made on-site visits to inspect business operations, activities and validity of business tax records, examining and assessing locally-situated personal property.
- Examined and audited accounting and financial records with regard to compliance with personal property or business taxes as prescribed by law.
- Communicated with and assisted taxpayers or representatives regarding filing tax declarations, audits process, audit findings, explaining application of tax laws and regulations.
- Prepared audit appointment letters, written audit findings and reports with recommendations.
- Supported appeals activities such as conducting research and assembling appeals packages.
- Scheduled follow-up audit appointments and prepared amended audit schedules and other supporting documents upon petition for re-determination or other appeal.
- Researched and analyzed accounting and tax data in accordance with established schedule of performance expectations.
- Conducted account research and prepared preliminary work papers and schedules.
- Demonstrated strong attention to detail and accuracy in reviewing financial documents, ensuring audit findings were based on a solid foundation of evidence.
Human Resources Manager
Plaquemine Manor Nursing Home
01.2017 - 09.2018
- Resolved employee relations issues while ensuring confidentiality and efficient conflict resolution.
- Maintained accurate HR records in compliance with laws for effective data retrieval.
- Conducted internal investigations addressing employee concerns with fairness and transparency.
- Managed payroll and benefits across locations, minimizing financial discrepancies through detailed oversight.
- Facilitated onboarding sessions and on-the-job training to enhance new hire skills and knowledge.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Assistant Property Manager
Meadowbrook Apartments
03.2008 - 01.2017
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Processed security deposit refunds.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Attended staff meetings and took extensive notes to share with property manager.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ11-2012
Skills
- Operational efficiency
- Active listening
- Task delegation
- Inventory management
- Employee relations
- Team leadership
- Cross-functional collaboration
- Adaptability
- Teamwork
Timeline
PCA
LA Home Health, LLC
04.2024 - 04.2025
Property Manager
Cypress Springs Apartments
06.2021 - 01.2023
Revenue Tax Auditor
Dept. of Revenue
12.2018 - 03.2021
Human Resources Manager
Plaquemine Manor Nursing Home
01.2017 - 09.2018
Parts Sales Manager
AutoZone
03.2008 - Current
Assistant Property Manager
Meadowbrook Apartments
03.2008 - 01.2017
Bachelor of Science - Business
University of Phoenix
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