Theresa Bravard
Richland,USA
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy within your company. Frequently praised as hard working by my peers, I can be relied upon to help your company achieve its goals.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Apcore Logistics
Pasco, WA
08.2025 - Current
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Operated delivery vehicle while adhering to traffic laws and company safety protocols.
- Conducted pre-trip inspections to verify vehicle readiness and compliance with regulations.
- Maintained accurate delivery logs and records of fuel usage for operational efficiency.
Delivery Driver
Self-Employed
Richland, WA
01.2019 - Current
- Maintain a high rating from passengers by providing a smooth and enjoyable ride experience.
- Use the Uber app to receive and accept ride requests, navigate to the pickup location, and track the trip.
- Provide excellent customer service by being courteous and professional, and possibly assisting with luggage or other needs.
- Follow all local traffic laws and regulations.
- Pick up passengers at their requested location and taking them to their destination.
- Maintain vehicle clean and in good working condition in order to provide a pleasant experience for customers.
- Provide a positive delivery experience for customers, including being courteous and prompt.
- Use the Uber Eats app to receive orders, navigate to pick-up and delivery locations, and communicate with customers.
- Pick up food orders from local restaurants and delivering them to customers.
Breakfast Server
Drumheller's Food & Drink
Richland, WA
05.2023 - 09.2024
- Delivered exceptional customer service while efficiently managing breakfast orders and guest inquiries.
- Collaborated with kitchen staff to ensure timely and accurate meal preparation and delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Demonstrated strong multitasking abilities while managing multiple tables simultaneously.
- Maintained a clean and organized dining area, contributing to a positive guest experience.
Personal Vehicle Delivery Driver (Seasonal)
UPS
Kennewick, WA
10.2022 - 12.2022
- Assisted with loading and unloading the vehicle.
- Followed company identification standards.
- Operated the vehicle in a safe and responsible manner at all times.
- Made deliveries as quickly and efficiently as possible.
- Scanned labels on letters or parcels to confirm receipt.
City Courier Assistant
USPS
West Richland, WA
02.2021 - 01.2022
- Provided customers with change of address cards and other forms.
- Answered customers' questions about postal services and regulations.
- Left notices telling patrons where to collect mail that could not be delivered.
- Held mail for customers who are away from delivery locations.
- Met schedules for the collection and return of mail.
- Delivered mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
- Sorted mail for delivery, arranging it in delivery sequence.
- Returned to the post office with mail collected from homes, businesses, and public mailboxes.
- Scanned labels on letters or parcels to confirm receipt.
Server
Applebee's
Pasco, WA
05.2017 - 06.2019
- Trained new hires to perform job duties following companies’ best practices and procedures.
- Cleaned tables or counters after patrons have finished dining.
- Removed dishes and glasses from tables or counters, and take them to kitchen for cleaning.
- Presented menus to patrons and answer questions about menu items, making recommendations upon request.
- Wrote patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Created drink recipes.
- Cleaned glasses, utensils, and bar equipment.
- Checked identification of customers to verify age requirements for purchase of alcohol.
- Cleaned bars, work areas, and tables.
Server
Osaka Teriyaki and Sushi
Kennewick, WA
08.2016 - 05.2017
- Trained new hires to perform job duties following companies’ best practices and procedures.
- Cleaned tables or counters after patrons have finished dining.
- Removed dishes and glasses from tables or counters, and take them to kitchen for cleaning.
- Presented menus to patrons and answer questions about menu items, making recommendations upon request.
- Wrote patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Created drink recipes.
- Cleaned glasses, utensils, and bar equipment.
- Checked identification of customers to verify age requirements for purchase of alcohol.
- Cleaned bars, work areas, and tables.
Server
Prime Steakhouse
Richland, WA
06.2015 - 11.2015
- Trained new hires to perform job duties following companies’ best practices and procedures.
- Cleaned tables or counters after patrons have finished dining.
- Removed dishes and glasses from tables or counters, and take them to kitchen for cleaning.
- Presented menus to patrons and answer questions about menu items, making recommendations upon request.
- Wrote patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Created drink recipes.
- Cleaned glasses, utensils, and bar equipment.
- Checked identification of customers to verify age requirements for purchase of alcohol.
- Cleaned bars, work areas, and tables.
Server
Applebee's
Kennewick, WA
08.2010 - 07.2015
- Trained new hires to perform job duties following companies’ best practices and procedures.
- Cleaned tables or counters after patrons have finished dining.
- Removed dishes and glasses from tables or counters, and take them to kitchen for cleaning.
- Presented menus to patrons and answer questions about menu items, making recommendations upon request.
- Wrote patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Created drink recipes.
- Cleaned glasses, utensils, and bar equipment.
- Checked identification of customers to verify age requirements for purchase of alcohol.
- Cleaned bars, work areas, and tables.
Education
Associates -
Columbia Basin College
Pasco, WA08.2019
Skills
- Load Securement
- Vehicle Maintenance
- Food Quality Assurance and Control
- Safety Standards
- Safety Training
- Guest Relations
- Bartending
- Upselling
- Customer Complaint Resolution
- Food Safety and Sanitation
- Food Preparation
- Cash Handling
- Food Services
- Restroom care
- Cleaning expertise
Timeline
Delivery Driver
Apcore Logistics
08.2025 - Current
Breakfast Server
Drumheller's Food & Drink
05.2023 - 09.2024
Personal Vehicle Delivery Driver (Seasonal)
UPS
10.2022 - 12.2022
City Courier Assistant
USPS
02.2021 - 01.2022
Delivery Driver
Self-Employed
01.2019 - Current
Server
Applebee's
05.2017 - 06.2019
Server
Osaka Teriyaki and Sushi
08.2016 - 05.2017
Server
Prime Steakhouse
06.2015 - 11.2015
Server
Applebee's
08.2010 - 07.2015
Associates -
Columbia Basin College