Hi, I’m
Theresa Canfield
Richland,WA
Summary
Fully rounded ethical, strategic HR leader with more than 20 years of experience shaping organization-wide policies, procedures, processes and strategies. Highly skilled in fostering inclusive, diverse work environments while motivating teams to reach new levels of success. Exceptional HR leader focused on support, process improvement, KPIs, investigations, and employee and labor relations. Influential verbal and written cross-organizational communicator; exceptional internal and external customer service Accomplished Human Resources Consultant with over 20 years of hands-on HR practitioner experience with a broad knowledge of HR metrics for benchmarking, measuring, analyzing and articulating value and ROI of HR initiatives, practices and policies. Guides, trains, and supports clients in areas of strategic human capital management, employment law compliance, employee relations, organizational development, workers' compensation administration and overall development of best practices in human resources. Demonstrates strong business acumen and possesses entrepreneurial spirit with genuine desire to proactively and consistently deliver results for clients and internal teams.
Overview
19
years of professional experience
1
Certification
Work History
Depart. Of Commerce; Depart. Of Licensing; UTC
HR Consultant/Supervisor
05.2022 - Current
Job overview
- Provide expert HR consultative services to Customer Relations leadership and employees pertaining to CBA’s, RCW’s, WAC’s, rules, regulations, state and federal laws, policies, and procedures
- HR consultant for internal agency personnel investigations; streamlining the interview life cycle to ensure consistent practices across the agency
- Develop interview questions, analyze facts and evidence, and author investigation reports to present to appointing authorities for decision making
- Review and allocate WGS PDs; review WMS and EMS PDs ensuring accuracy for the Banding Committee
- Conduct compensation analysis, providing compensation recommendation to hiring managers
- Support the employee life cycle including conducting exit interviews with exiting employees.
Umatilla Electric Coop
Director of Human Resources
06.2020 - 02.2021
Job overview
- Oversaw a team of four with the leadership and direction needed for success while controlling a $1M annual budget
- Led the creation of new HR strategies and initiatives, fully supporting the successful execution of business goals
- Employee and labor relations, total rewards, risk management, benefits administration, safety, and full cycle recruiting activities
- Strong cross-functional team leader fostering organizational growth
- Authored the organization’s Oregon OSHA COVID-19 Infectious Control Plan, complying with OSHA’s Temporary Rule 437-001-0744 – COVID-19
- Labor relations leader over two IBEW unions ensuring CBA compliance, including wages, working conditions, and benefits
- Led the grievance and contract negotiation processes
- Identified and capitalized on new opportunities for improvement regarding streamlining department operations and the employee experience, both critical for creating a motivated, engaged workforce.
Bechtel National, Inc.
Sr. Employee Concerns Spec.
01.2019 - 01.2020
Job overview
- Uncovered key evidence relating to Quality, Safety, Health, Environmental, Waste-Fraud-Abuse, Security, Corruption, and Health Insurance Responsibility Disclosure (HIRD) violations by planning and conducting in-depth investigations
- Ensured rapid, comprehensive resolutions to encountered concerns by escalating findings and communicating with leaders
- Encouraged timely reporting for any concerns as the Sr
- Employee Concerns Specialist (ECP)
- Delivered investigative statistics to senior management using a newly developed electronic interview tool
- Achieved full compliance with DOE Order 0442.1A/1B following the formalization of the internal ECP intake process
- Key player in the successful streamlining of the investigation process by designing, implementing, and overseeing formalized procedures.
Framatome/AREVA, Inc.
HR Advisor (HRBP/HR Manager)
01.2015 - 01.2019
Job overview
- Fostered positive relationships with leadership in multiple states to ensure full workforce adherence with all standardized practices, procedures, policies, and CBA’s, creating a positive, cohesive organizational culture
- Represented company on all on and off-site union activities including monthly business meetings, grievance responses, and full contract and wage opener negotiations
- Gained new insights into the steps necessary to improve workforce strategies and staff capabilities using mid-year annual performance reviews, including management 360’s
- Negotiated multi-year CBA’s and annual wage openers with two site unions
- Led monthly business management meetings and ensured grievance responses compiled with CBA
- Developed strong relationships with on-site union leadership and business agents
- Developed and facilitated annual union free training for managers and supervisors
- Achieved 100% open enrollment employee participation for two consecutive years using creative employee resources
- Launched an annual merit and non-merit budget tracking system for more than 1K employees which ensured organizational annual budget adherence
- Reduced costs and redundancies while increasing morale by leading the completion of A3 (Problem Solving) projects
- Led and participate in Kaizen (lean) events; putting action items into place.
Cascade Natural Gas Corp.
Sr. HR Generalist
01.2010 - 01.2015
Job overview
- Gained talented professionals by creating enticing offers using internal equity, benchmarking, market-based salary surveys, and annual merit and bonus systems
- Encouraged the creation of a diverse and inclusive workforce by executing Affirmative Action Plans and OFCCP desk and on-site audits (completed with zero findings)
- Directed the annual open enrollment program in two states which included finding new ways to increase participation using new presentations and thorough plan descriptions
- Strengthened talent retention by implementing a full cycle recruiting program which included position requisitions, standardized and behavioral based interviews, and management engaged on-boarding, and stay and exit interviews
- Enhanced the Affirmative Action Program by implementing new software for accurate reporting across three states
- Mitigated unnecessary expendable costs through benefit audits which uncovered non-qualified dependent coverage
- Conducted bi-weekly payroll audits, verifying accuracy and/or identifying deficiencies, ensuring full compliance with the Sarbanes-Oxley Act.
McCain Foods
HR Supervisor
01.2008 - 01.2010
Washington Closure Hanford
HR Staffing and Compensation Specialist
01.2007 - 01.2008
J. R. Simplot
Human Resources Supervisor
01.2005 - 01.2007
Education
Washington State University
B.A. from Human Resources
Skills
- Development of On-Boarding Program
- Compensation and Classification
- Comprehensive Investigations
- EEO and AAP reporting
- HRIS Data Integrity/Data Audits
- CBA Negotiations and Compliance
- Community Presence/Employee Brand
- HR Policy and Process Creation
- State, Federal and Local Employee Law
- Statistical Analysis
- Labor Relations
- Succession Planning
- Employee Retention
- Job Analysis
- Talent Acquisition
- Creativity and Innovation
- Internal Communications
- Coaching and Mentoring
- Employee Relations
- Compliance Management
- Diversity and Inclusion
Accomplishments
· Professional Human Resources (PHR)
· Society of Human Resource Management Certified Profession (SHRM-CP)
· Crucial Conversation - Train the Trainer
· Caliper Essentials Certification
Certification
- Professional Human Resources (PHR)
- Society of Human Resource Management Certified Profession (SHRM-CP)
- Crucial Conversation - Train the Trainer
- Caliper Essentials Certification
Timeline
HR Consultant/Supervisor
Depart. Of Commerce; Depart. Of Licensing; UTC
05.2022 - Current
Director of Human Resources
Umatilla Electric Coop
06.2020 - 02.2021
Sr. Employee Concerns Spec.
Bechtel National, Inc.
01.2019 - 01.2020
HR Advisor (HRBP/HR Manager)
Framatome/AREVA, Inc.
01.2015 - 01.2019
Sr. HR Generalist
Cascade Natural Gas Corp.
01.2010 - 01.2015
HR Supervisor
McCain Foods
01.2008 - 01.2010
HR Staffing and Compensation Specialist
Washington Closure Hanford
01.2007 - 01.2008
Human Resources Supervisor
J. R. Simplot
01.2005 - 01.2007
Washington State University
B.A. from Human Resources
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