Theresa Canning
Hamden,CT
Summary
Dedicated, Flexible, and Highly motivated team player, seeking a position to provide High-Level Administrative and Clerical support to assist with the coordination of Residential Life/Housing.
Overview
11
11
years of professional experience
Work History
Cellerman
East Rock Brewing Company
04.2021 - Current
- Check and maintain the quality of stock in the cellar
- Ensure equipment and machinery is properly maintained and in working order
- Monitor and adjust temperatures in the cellar
- Monitor the progress of fermentation
- Record and document cellar activities
Clinical Secretary
Yale University/ Smilow Cancer Hospital
01.2019 - 01.2020
- Schedule appointments and Chemo-Therapy treatments through EPIC
- Maintain a High Volume phone call triage and speak directly to patients and their families, and outside providers
- Use Critical thinking to best direct their calls, and meet their needs and special requirements
- Review medical history and patients charts with care, and certainty
- Ensure patient care comes first and work hand in hand with the appropriate oncology team to ensure this
- Allow for flexibility in covering multiple clinical areas throughout the oncology department
Assistant Manager
South Lane Bistro
09.2014 - 04.2019
- Supervise staff with strong leadership
- Ensure Customer Service by developing relationships with clients and staff
- In Charge of New Hire’s and Training Schedules
- Create weekly schedule/ Submit payroll weekly
Front Desk
Yale Heart and Vascular
10.2015 - 07.2016
- Open/Close Front Office
- Greet and Check In patients
- Obtain Prior Authorizations
- Collect and handle co-pay and draw counts
- Schedule patients using EPIC
- Sort Mail, distribute accordingly
- Data Entry/ Record keeping
Medical Assistant
Generations OB/GYN
12.2013 - 01.2015
- Prepare exam room
- Obtain vital signs and order labs
- Assist in minor procedures
- Schedule patients using EPIC
- Maintain supplies and orders for multiple locations
Education
Brewing Science Certificate -
Sacred Heart University
08.2021
Medical Assistant Diploma -
Lincoln Technical Institute
08.2013
Major - Early Childhood Development
Gateway Community College
11.2012
Skills
Effective Communicator
Superior Customer Service skills
Proven Problem Solver
High Critical thinking skills
Coordinated and Compassionate
Proficient Administrative Support
Organizational & Multitasking Skills
Proficiency with Scheduling and maintaining heavy phone volume
Microsoft Office efficient
References
Available upon request.
Timeline
Cellerman
East Rock Brewing Company
04.2021 - Current
Clinical Secretary
Yale University/ Smilow Cancer Hospital
01.2019 - 01.2020
Front Desk
Yale Heart and Vascular
10.2015 - 07.2016
Assistant Manager
South Lane Bistro
09.2014 - 04.2019
Medical Assistant
Generations OB/GYN
12.2013 - 01.2015
Medical Assistant Diploma -
Lincoln Technical Institute
Major - Early Childhood Development
Gateway Community College
Brewing Science Certificate -
Sacred Heart University
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