Theresa Casiano
Dallas
Summary
Dynamic and detail-oriented NRCMA with extensive experience at Urology Clinics of North Texas. Proven ability to enhance patient care through effective communication and meticulous attention to detail. Skilled in EHR documentation and adept at multitasking in fast-paced environments, ensuring seamless clinic operations while maintaining patient confidentiality and fostering teamwork.
Overview
17
17
years of professional experience
1
1
Certification
Work History
NRCMA
Urology Clinics Of North Texas
02.2023 - Current
- Assisting provider in clinic, to ensure a seamless flow.
- Obtained vitals.
- Blood draw, lab cultures, sending lab orders to in office or outside facilities.
- Medication refills.
- Schedule patient appointments.
- Inserting new and changing patient catheters.
- Prep patients and assist provider during in-office procedures.
- Sterilizing instruments.
- Documenting in EHR, verifying patient history, verifying medications, and drug allergies.
- Maintain patient confidentiality and HIPPA policies
- Keeping area stocked with needed supplies.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
NRCMA
Minimally Invasive Spine Institute
04.2011 - 05.2019
- Assisting provider during clinic, obtaining medical history, verifying medications, obtained vital signs documenting in EHR.
- Triaging telephone calls and returned messages in a timely manner.
- Schedule patient appointments.
- Roomed patients, obtained vitals.
- Documented patient history, verify medications and drug allergies.
- Wound care
- Sent referrals to in house or outside facilities.
- Maintained patient confidentiality and HIPPA policies.
- Obtained insurance authorizations.
- Transcription.
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Prepping and assisting in in-office procedures.
- Providing patients with preop and post op instructions.
- Sterilizing instruments using an autoclave.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
NRCMA
Plastic Surgeon
03.2008 - 08.2008
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Triaging phone calls.
- Verifying insurance.
- Scheduling patient appointments.
- Sterilized instruments using autoclave.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
NRCMA
Ut Southwestern Medical Center Externship
06.2008 - 07.2008
- Paid attention to detail while completing assignments.
- Obtained patient vitals
- Obtained patient medical history.
Education
Associate of Science - Health Science
Dallas College El Centro
Dallas, Tx05-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Able to multitask
- Efficient with time management
- Able to work in fast paced environement
- Well organized
- Responsible and dependable
- Excellent verbal and communication skills
- Computer skills
Certification
- Certified Medical Assistant, 2008-2026
Timeline
NRCMA
Urology Clinics Of North Texas
02.2023 - Current
NRCMA
Minimally Invasive Spine Institute
04.2011 - 05.2019
NRCMA
Ut Southwestern Medical Center Externship
06.2008 - 07.2008
NRCMA
Plastic Surgeon
03.2008 - 08.2008
Associate of Science - Health Science
Dallas College El Centro
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