Theresa Cason

Bartender Responsibilities

1. Cocktail and Beverage Preparation:
- Expertly craft and serve a wide range of cocktails and beverages, ensuring high-quality presentation and taste.
- Keep up-to-date with current drink trends and menu offerings to provide knowledgeable recommendations to patrons.

2. Customer Service:
- Provide exceptional customer service by engaging with guests, taking drink and food orders, and ensuring a positive dining experience.
- Address customer inquiries and resolve any issues promptly and professionally.

3. Payment Processing:
- Accurately process cash and credit card payments for orders, ensuring proper handling of transactions and maintaining a balanced cash register.
- Issue receipts and manage tips in accordance with club policies.

4. Food Service:
- Take food orders from patrons and coordinate with kitchen staff for timely and accurate service.
- Serve food to guests and ensure that all dietary restrictions and preferences are accommodated.

5. Event Organization and Support:
- Assist in the planning and execution of club events, including parties, promotions, and special gatherings.
- Help set up event spaces, including arranging seating, decorations, and bar setups.

6. Social Media Marketing:
- Contribute to the club's social media marketing efforts by creating engaging content that promotes events, specials, and the overall atmosphere of the club.
- Interact with followers and respond to inquiries to enhance the club's online presence.

7. Cleanliness and Organization:
- Maintain a clean and organized bar area, adhering to health and safety standards.
- Regularly restock supplies and manage inventory to ensure efficient bar operations.

8. Team Collaboration:
- Work closely with fellow staff members to ensure smooth operations and effective communication during busy service periods.
- Participate in training sessions and meetings to enhance team performance and service quality.

Bartender Responsibilities

1. Cocktail and Beverage Preparation:
- Expertly craft and serve a wide range of cocktails and beverages, ensuring high-quality presentation and taste.
- Keep up-to-date with current drink trends and menu offerings to provide knowledgeable recommendations to patrons.

2. Customer Service:
- Provide exceptional customer service by engaging with guests, taking drink and food orders, and ensuring a positive dining experience.
- Address customer inquiries and resolve any issues promptly and professionally.

3. Payment Processing:
- Accurately process cash and credit card payments for orders, ensuring proper handling of transactions and maintaining a balanced cash register.
- Issue receipts and manage tips in accordance with club policies.

4. Food Service:
- Take food orders from patrons and coordinate with kitchen staff for timely and accurate service.
- Serve food to guests and ensure that all dietary restrictions and preferences are accommodated.

5. Event Organization and Support:
- Assist in the planning and execution of club events, including parties, promotions, and special gatherings.
- Help set up event spaces, including arranging seating, decorations, and bar setups.

6. Social Media Marketing:
- Contribute to the club's social media marketing efforts by creating engaging content that promotes events, specials, and the overall atmosphere of the club.
- Interact with followers and respond to inquiries to enhance the club's online presence.

7. Cleanliness and Organization:
- Maintain a clean and organized bar area, adhering to health and safety standards.
- Regularly restock supplies and manage inventory to ensure efficient bar operations.

8. Team Collaboration:
- Work closely with fellow staff members to ensure smooth operations and effective communication during busy service periods.

Duties of General Manager/Bartender

1. Bartending Responsibilities:
- Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beer, and wine.
- Provide excellent customer service by engaging with patrons, taking orders, and ensuring customer satisfaction.
- Maintain cleanliness and organization of the bar area, including glassware and tools.
- Monitor alcohol consumption and adhere to responsible service policies.

2. Staff Management:
- Schedule and manage staff shifts, ensuring adequate coverage for busy periods.
- Conduct staff training and onboarding to ensure all employees are knowledgeable about menu items and service standards.
- Oversee staff performance, providing feedback and addressing any issues that arise.

3. Inventory Management:
- Conduct regular inventory checks to monitor stock levels of beverages, mixers, and supplies.
- Order and restock inventory as needed, maintaining relationships with suppliers to ensure timely delivery.
- Track usage and waste to optimize inventory costs and minimize loss.

4. Financial Responsibilities:
- Process payroll for staff, ensuring accurate and timely payment.
- Manage cash handling and ensure proper reconciliation of daily sales.
- Prepare financial reports, including sales summaries and expense tracking.

5. Operations Management:
- Oversee day-to-day operations of the club, ensuring a safe and enjoyable environment for patrons and staff.
- Implement and enforce club policies and procedures to maintain compliance with health and safety regulations.
- Address and resolve customer complaints or issues in a professional manner.

6. Event Planning and Coordination:
- Plan and coordinate special events, parties, and promotions to attract patrons and enhance the club's offerings.
- promote events through social media and other channels.
- Set up and prepare for events, including decorations, seating arrangements, and beverage services.

7. Cleaning and Maintenance:
- Ensure the club is clean and well-maintained, including bar areas, restrooms, and seating areas.
- Develop and implement a cleaning schedule for staff to follow during shifts.
- Report any maintenance issues to the appropriate personnel and follow up on resolutions.