Theresa C. Bonito
Amherst,NY
Summary
Experienced and dedicated human service professional with a versatile skill set. Proven track record in assisting patients and families in navigating the complexities of healthcare and community agencies. Committed to providing necessary support services for optimal care and well-being. Adept at building strong relationships and collaborating with multidisciplinary teams to achieve positive outcomes for individuals in need.
Overview
31
31
years of professional experience
Work History
Resource Center Coordinator
Roswell Park Comprehensive Cancer Center
01.2021 - Current
- Offers a warm welcome to new patients, families and staff to the Resource Center
- Conducts chemotherapy orientation with special emphasis on resources and support
- Engages in active listening to learn what patients need through thoughtful conversation, and introducing them to Roswell based programs and services to meet their needs
- Provides compassionate chairside support to patients during the infusion process to help ease fears and anxiety that often present during treatment
- Assist patients with for those experiencing hair loss due to treatment
- Maintains a warm, welcoming environment, with educational materials, comfort items and boredom busters
- Provides assistance to frail & elderly patients as they navigate their way in and out of the treatment area
- Conducts Paxman cold cap orientations, fittings, completion of enrollment forms and assisting patients during their first treatment utilizing cold cap therapy
- Track center usage data for reporting purposes and updates the center database
- Assists physicians, mid-levels and nursing staff with accessing educational and support materials for patient use in the Resource Center
Interviewer
Roswell Park Comprehensive Cancer Center
01.2019 - 01.2021
- Assisted project investigators with research on key health issues to reduce tobacco-attributable morbidity and mortality by recruiting participants and conducting interviews to gather data
- National and global studies included The International Tobacco Control Policy Evaluation Project, The New York & National Adult Tobacco Survey, and NYS Smokers Quitline Satisfaction Survey
- Utilized WinCati Survey Software, REDCAP Data Platform and CISCO IP Phone Systems
- Trained new employees on interviewing techniques, refusal avoidance, compliance requirements and office procedures
- Compiled interview results that led work teams through project completion
Director, GEAR UP
State University of New York at Buffalo Research Foundations
01.2015 - 01.2021
- Oversaw the planning and execution of GEAR UP program services & activities in 10 elementary and seven Buffalo public high schools with emphasis on the college readiness and the application process
- Organized campus visits for high school juniors to both public and private colleges & universities
- Facilitated team meetings, trainings and professional development opportunities for graduate student coordinators, college work study and volunteer staff
- Collaborated with school administrators to ensure compliance with district policies while contributing to the academic and collegiate culture of the building
- Managed program budget and the completion of quarterly and annual reports
Program Coordinator/Counselor, Liberty Partnerships Program
State University of New York College at Buffalo Research Foundations
01.1994 - 01.2015
- Coordinated communications between the college campus, Buffalo schools, students, parents and community partners in promoting the Liberty Partnerships Program
- Recruited high school and first-year college students, provided academic support, college exposure opportunities, enrichment and case management services
- Guided students through the college search process and provided assistance with the preparation of admission, financial aid and scholarship applications
- Coordinated service learning & volunteer experiences, and established a mentor and tutorial component
Education
Master of Science (M.S) - Education, Student Personnel Administration
State University of New York College at Buffalo
Buffalo, NYBachelor of Science (B.S.) - Social Work
State University of New York College at Buffalo
Buffalo, NYSkills
Compassionate and highly sensitive to the needs of others
Dedicated and reliable
Efficient and a fast learner
Proficient in Microsoft Office Suite
Excels in a team & collaborative environment
Strong communication & listening skills
Timeline
Resource Center Coordinator
Roswell Park Comprehensive Cancer Center
01.2021 - Current
Interviewer
Roswell Park Comprehensive Cancer Center
01.2019 - 01.2021
Director, GEAR UP
State University of New York at Buffalo Research Foundations
01.2015 - 01.2021
Program Coordinator/Counselor, Liberty Partnerships Program
State University of New York College at Buffalo Research Foundations
01.1994 - 01.2015
Master of Science (M.S) - Education, Student Personnel Administration
State University of New York College at Buffalo
Bachelor of Science (B.S.) - Social Work
State University of New York College at Buffalo
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