Summary
Overview
Work History
Education
Skills
Affiliations
Personal Information
Timeline
Generic

Theresa Chisholm

Summary

Keen business acumen, understanding of sales strategies, market trends and profit performance. Exceptional communication skills. Excellent negotiation abilities. Self starter and focused decision maker.

Diverse levels of sales and administrative experience. Proven to excel at various sales approaches and techniques which establish trusting relationships, productive communications and long-term partnerships.

Goal-driven. Sales Management and proven track record of strategic business growth and product marketing. Adept at cultivating productive client relationships through positive rapport, tailored solutions, and client engagement. Extensive fashion background, leveraging diverse qualifications and market knowledge.

Proven track record of identifying and creating profitable business opportunities, cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Overview

29
29
years of professional experience

Work History

Luxury Account Representative

The RealReal
New York, NY
05.2022 - Current
  • Engaged established clients to drive consignment activities and boost sales performance.
  • Cultivated strong relationships with high-value clientele to enhance loyalty.
  • Managed leads from marketing and BDR teams through timely follow-ups.
  • Prospected new opportunities and closed deals, overseeing complete sales processes.
  • Ensured client satisfaction by delivering exceptional service during consignment operations.
  • Demonstrated expertise in luxury goods and pricing strategies using available resources.
  • Optimized sales operations by utilizing CRM systems, G-Suite, and other tools.
  • Achieved quota-driven performance through self-motivation and solution-focused strategies.

Director of Sales

Supplements NY
New York, NY
07.2019 - 03.2020

Director of Sales of multi line showroom representing designer handbag, jewelry and ready to wear brands.

  • Maintained and monitored sales, purchase orders and shipping
  • Worked directly with specialty stores and department store buyers
  • Cultivated multi sales opportunities within the showroom
  • Merchandised and edited each designer collection to improve sales
  • Increased business revenue through proactive management of relationships and sales strategies
  • Reviewed inventory and sales records and tracked market trend
  • Promoted collections at trade shows, connecting with potential buyers and improve market penetration.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Established sales goals and strategies that contribute to increased growth in sales and profitability.

Trunk Show Coordinator- Direct Sales

Etcetera
New York, NY
03.2015 - 07.2019
  • Managed and coordinated salon trunk shows. Implemented effective sales strategies. Established and maintained excellent relationships with existing and prospective high net worth clients. Assisted customers with personal stylist selection of merchandise- wardrobe building. Proven track record of dedication to providing outstanding one on one customer service
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing customer service issues

Board Member Bespoke Charity Volunteer

Convent of the Sacred Heart, JCC Jewish Center
San Francisco, CA
09.2009 - 06.2015

Chanel USA

Independent Consultant
New York, NY
06.2007 - 01.2010
  • Trunk Show coordinator. Managed ready to wear and accessory trunk shows for major department store and freestanding Chanel boutiques throughout the United States. Facilitated and presented product knowledge seminars and fashion shows. Maintained key account relationships with department store management achieving seasonal sales goals and implementing corporate merchandising directives. Worked directly with selling department and assisted with key clients to enhance revenue
  • Audited performance of each location and used data trends, past performance to improve and increase sales

DKNY

Director of Sales
New York, NY
11.2004 - 12.2005
  • Director of Sales DKNY ready to wear and accessories. Key account management. Communicated clear strategic sales vision, effectively managing junior sales team Organized and attended trade shows
  • Profiled, targeted prospective retail stores within and beyond existing customer base
  • Developed creative sales and marketing strategies to assist sales team with reaching targets

THE NEW YORK LOOK

Senior Buyer
New York, New York
10.1996 - 11.2002

Senior buyer for multi line specialty stores in NYC.

Designer and contemporary ready to wear, shoes and accessories.

  • Traveled extensively to international and domestic fashion shows, placing purchase orders, sourcing vendors, creating and maintaining valuable strategic partnerships, developed private label for retail label of ready to wear and shoe collections with various established vendors with international factories.
  • Led sales planning, development and account management for vendor matrix
  • Responsible for seasonal budgets for vendors
  • Analyzed sales, maintained and monitored delivery and inventory
  • Negotiated profit margins
  • Served as point person for trouble shooting sales, vendor issues, short shipments, late delivery, RTVS
  • Organized purchase orders
  • Created and directed sales team training and visual merchandising per vendor
  • Maintained industry knowledge, researched and explores markets and category trends

Education

Bachelor of Applied Arts - Fashion Merchandising

The American University of London
1992

Skills

  • Account management and budgeting
  • Customer service excellence
  • Decision making and delivery
  • Inventory management
  • Merchandising strategies
  • Negotiation skills
  • Seminar coordination
  • Sales leadership and training

Affiliations

New York Academy of Art adviser since 1998

Personal Information

Personal interests and hobbies : Mother of two daughters, lover of all yoga, marathon runner, avid equestrian, indoor cyclist, photographer & collector.

Timeline

Luxury Account Representative

The RealReal
05.2022 - Current

Director of Sales

Supplements NY
07.2019 - 03.2020

Trunk Show Coordinator- Direct Sales

Etcetera
03.2015 - 07.2019

Board Member Bespoke Charity Volunteer

Convent of the Sacred Heart, JCC Jewish Center
09.2009 - 06.2015

Chanel USA

Independent Consultant
06.2007 - 01.2010

DKNY

Director of Sales
11.2004 - 12.2005

THE NEW YORK LOOK

Senior Buyer
10.1996 - 11.2002

Bachelor of Applied Arts - Fashion Merchandising

The American University of London