Theresa Christie
Telford,PA
Summary
Dedicated emergency nurse with extensive clinical experience that lead to leadership position within the department and institution. As Nurse Manager I led the staff through the Covid Pandemic and unprecedented patient surges. During my leadership we became a Level II trauma center and built and opened a new Emergency Department. I continue to care for patients of all ages with varying degrees of illness and injury. I am a caring and empathetic nurse leader with an open door policy for all staff. I strive to make sure our staff always feel cared for and supported while providing high quality, compassionate patient care.
Overview
18
18
years of professional experience
Work History
Nurse Manager, Emergency Department
Grand View Health
Sellersville, Pennsylvania
05.2020 - Current
- Promoted a positive work environment through effective communication with staff members.
- Managed the scheduling of personnel assignments based on patient acuity levels.
- Addressed disciplinary issues among staff in accordance with organizational policy.
- Coordinated interdisciplinary team meetings to review patient progress and plan care strategies.
- Developed and implemented nursing policies and procedures.
- Conducted regular meetings with staff to discuss concerns or issues related to nursing practices.
- Evaluated performance of individual nurses against established standards.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Reviewed patient charts for accuracy and completeness of documentation.
- Participated in the recruitment, interviewing, selection, orientation of new employees.
- Resolved conflicts between staff members in an efficient manner.
- Maintained accurate records of employee attendance, sick leave requests, vacation time.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Provided ongoing education opportunities for staff regarding changes in policies and procedures.
- Participated in strategic planning initiatives designed to improve overall operations.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Collaborated with other departments to ensure quality patient outcomes.
- Facilitated communication between physicians, nurses, support services personnel.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Assisted with budgeting process by forecasting staffing needs and supplies.
- Provided guidance to staff on patient care, clinical practice, and professional development.
- Monitored quality assurance activities for compliance with standards of care.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Charge Nurse, Emergency Department
Grand View Health
Sellersville, Pennsylvania
09.2014 - 05.2020
- Supported physicians and consultants with tests and procedures.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
- Directed unit staff and promoted quality care for diverse patients.
- Met with administrator to discuss patient care status, issues, and information.
Registered Nurse, Emergency Department
Grand View Health
Sellersville, Pennsylvania
07.2006 - 07.2014
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Education
Bachelor of Science - Nursing
Duquesne University
Pittsburgh, PA05-1999
Skills
- Staff Supervision
- Task Delegation
- Clinical Supervision
- Critical Thinking
- Strong Clinical Judgment
- Staff Leadership
- Staff Coaching and Mentoring
- Policy Development
- Nursing Team Oversight
References
References available upon request.
Timeline
Nurse Manager, Emergency Department
Grand View Health
05.2020 - Current
Charge Nurse, Emergency Department
Grand View Health
09.2014 - 05.2020
Registered Nurse, Emergency Department
Grand View Health
07.2006 - 07.2014
Bachelor of Science - Nursing
Duquesne University
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