Theresa Cirrito
Fredericksburg,VA
Summary
Accomplished Senior Director of Human Resources at GEICO, I led a team in supporting 5K employees, achieving an 18% turnover rate through strategic employee retention and development programs. Expert in HR advisory, compliance, and change management, I excel in fostering organizational growth and enhancing employee engagement with a focus on innovative solutions and data-driven decision-making.
Overview
42
42
years of professional experience
1
1
Certification
Work History
SENIOR DIRECTOR, HUMAN RESOURCES
GEICO
Fredericksburg, VA
01.1981 - 01.2023
- Directed team of 20 HR and Talent Acquisition members supporting nearly 5K employees in the Fredericksburg operations center
- Provided strategic leadership insight and guidance to 500-member management team as well as delivered comprehensive HR advisory services to the executive team
- HR Budgetary governance of $2M+
- Orchestrated full spectrum of HR operations, overseeing recruitment, compensation, benefits, employee relations, performance, development, and compliance
- Spearheaded cross-functional task forces focused on identifying innovative solutions for challenging problems faced by the organization
- Helmed the Talent Acquisition team during periods of explosive growth, charting the course for strategic hiring practices that resulted in an impressive average of 1K+ new hires annually, totaling 25K+ new employees during my tenure
- Achieved a remarkable 18% employee turnover rate, outperforming industry norms by a significant margin through strategic initiatives in selection, orientation, and ongoing training programs
- Developed and maintained effective performance management systems, including performance appraisals and feedback mechanisms, to drive employee engagement and accountability
- In robust partnership with the Executive Management team, successfully executed strategic and innovative solutions supporting organizational health and business growth
- Led organizational change management initiatives, including restructurings, to minimize disruption and maximize employee engagement and retention
- Developed and implemented appropriate plans to resolve unfavorable trends and to enhance performance of the HR Team
- Monitored associate feedback and employee surveys to improve associate experience
- Designed training programs aimed at fostering employee engagement and enhancing job satisfaction amongst staff members
- Established performance metrics to track progress and success of initiatives
- Executed productivity benchmarks across departments to maximize company revenue
- Analyzed industry trends to inform decisions on product offerings or services
- Analyzed associate feedback data to identify areas for improvement in service delivery
- Established metrics to measure success of projects and programs against established goals
- Employed data-driven decision-making approaches when evaluating potential solutions or courses of action
- Collaborated with stakeholders to identify areas for improvement and develop strategies for growth
- Identified opportunities for process improvements and cost savings initiatives across multiple teams
Adjunct Professor
Mary Washington University
Fredericksburg, VA
12.2004 - 01.2007
- Facilitated active learning through class discussions, group activities, and individual projects.
- Distributed and posted course syllabus and answered student questions regarding standards, material, grading, and progression at beginning of semester.
- Fostered classroom environment conducive to learning and building character.
- Utilized a variety of instructional strategies to meet diverse learning needs.
- Adapted instruction methods to address individual student needs.
- Documented student assignments, attendance, and test scores in online reporting systems.
Education
M.B.A. - Organizational Development and Human Resources
University of Mary Washington
Fredericksburg, VAB.A. - Business Administration
Molloy University
Rockville CentreSkills
- HR Advisor
- Employee Relations
- Employee Retention
- Training & Development
- Management & Leadership Development
- Recruiting
- Workers Compensation
- Strategic Planning
- Compliance
- DEI&B
- Federal & State Employment Law Practices
- Benefits Administration
- Budget Management
- Change Management
- Conflict Resolution
Certification
- SHRM- SCP, 12/31/25
- Senior Certified Professional, HRCI
Timeline
Adjunct Professor
Mary Washington University
12.2004 - 01.2007
SENIOR DIRECTOR, HUMAN RESOURCES
GEICO
01.1981 - 01.2023
M.B.A. - Organizational Development and Human Resources
University of Mary Washington
B.A. - Business Administration
Molloy University
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