Theresa Coleman
Health Unit Coordinator
Melbourne,Florida
Summary
Experienced in customer service with a genuine passion for delivering exceptional support. Thrive in an environment that allows me to take ownership of my tasks and balance my desire for independence. Strongly believe in collaborating with colleagues and fostering strong communication to create a cohesive work atmosphere. Consistently greet individuals with a warm smile, creating a positive first impression.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Cashier
- Greeted the customers as they enter and leave the store. Assisted customers in the store and checkout. Communicated with the customers, such as if they found everything okay, also communication with my coworkers. Multitasking skills such as ringing up the customers groceries and bagging them while paying attention that everything has been scanned and all items have been rang up and purchased from the customers cart. Scanned customers and did ID checks for alcohol, tobacco products and certain medicines. Paying close attention when collecting and giving back change to the customer. Kept an organized sanitary register.
Gas clerk
Gas clerk
- Payed close attention to the customer and the pumps while assisting customers at the pumps if they needed any help. Made sure the customer had came inside the kiosk to pay or has paid at the pump. Cashed out and sold lottery tickets as well as checking ID’s when a customer wanted to purchase cigarette. Collected data and counted the till at the end of the shift.
Teachers aid
Teachers aid
- Helped classroom teachers by assisting with instructions and tasks during class. Kept students on task during an activity. Responsibilities such as giving further assistance to students, preparing materials and printing copies for activities, and keeping students on task and learning. Made sure students were safe at all times.
Summer Cohesion
Summer Cohesion
- Gave kids a fun and safe environment and included learning and hands on activities. Maintained a classroom with up to 20 students or more and communicated and worked great with other staff in the classroom. Payed close attention to the safety of the kids while going on fun field trips and in the classroom.
Super Saturday
Super Saturday
- Instructed a culinary class and worked with other staff members. Made sure kids were following instructions to ensure safety while being in the kitchen.
Building service attendant
Building service attendant
- Cleaned bathrooms, offices, lobby areas and patients rooms. Did tasks such as moving furniture, equipment and supplies. Refilled supplies, took care of trash, medical waste and changed out needle boxes. Swept, dry and wet mopped floors, vacuumed carpets, high dusted, and wiping walls, stripped and made beds in patients rooms.
Room attendant
Room attendant
- Kept rooms cleaned and sanitized while maintaining a friendly and professional attitude to the guests and facility.
Health Unit Coordinator
Health First's Holmes Regional Medical Center
05.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
Certified Nursing Assistant
Health First
10.2022 - 05.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
High school diploma -
Elmira High School
Elmira, New York01.2019
Skills
- Organized
- Works great with others
- Issue resolution
- On time
- Great communication
- Multi tasking
- Cash handling
- Time management
Certification
Certified Nursing Assistant
Timeline
Health Unit Coordinator
Health First's Holmes Regional Medical Center
05.2023 - Current
Certified Nursing Assistant
Health First
10.2022 - 05.2023
Cashier
Cashier
Gas clerk
Gas clerk
Teachers aid
Teachers aid
Summer Cohesion
Summer Cohesion
Super Saturday
Super Saturday
Building service attendant
Building service attendant
Room attendant
Room attendant
High school diploma -
Elmira High School
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