Theresa Cooper
Jasper,GA
Summary
Equipped with strong organizational & problem-solving abilities, willingness to learn, and excellent written and verbal communication skills. Brings positive attitude and enthusiasm with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.
Overview
22
22
years of professional experience
Work History
Office Manager
Rock Solid Home Improvements, LLC
09.2016 - 02.2022
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Implemented efficient filing systems for each job.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly
- Ordered building materials to assure timely shipments to work sites.
Human Resources Director
Tai Ping Carpets Americas, Inc.
11.2005 - 05.2012
- Streamlined HR processes for increased efficiency.
HR Manager
Tai Ping Carpets Americas, Inc.
02.2003 - 11.2005
- Managed employee relations.
Executive Assistant
Tai Ping Carpets Americas, Inc.
08.2000 - 02.2003
- Delivered exceptional organizational support to CEO, President, CFO and Managing Directors.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive's calendars, scheduling meetings and appointments and coordinating travel arrangements.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Answered high volume of phone calls and email inquiries.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Improved office efficiency by implementing new filing systems and document management processes.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Used advanced software to prepare documents, reports, and presentations.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
Education
Business Administration And Management
Kennesaw State University
Kennesaw, GAHuman Resources Management - Human Resources Development
Cornell School of Industrial And Labor Relations
New York, NYSkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Clear oral/written communication
- Excellent multi-tasking ability
- Technology proficient - Word, Excel, Gmail, Iphone, Data Entry, Spreadsheets,
- Proofreading - Grammarly
Timeline
Office Manager
Rock Solid Home Improvements, LLC
09.2016 - 02.2022
Human Resources Director
Tai Ping Carpets Americas, Inc.
11.2005 - 05.2012
HR Manager
Tai Ping Carpets Americas, Inc.
02.2003 - 11.2005
Executive Assistant
Tai Ping Carpets Americas, Inc.
08.2000 - 02.2003
Business Administration And Management
Kennesaw State University
Human Resources Management - Human Resources Development
Cornell School of Industrial And Labor Relations
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