Theresa Cooper

40 years experience as a Phlebotomist. I've worked in a Hospital, IOP, and Patient Care centers.

• Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
• Labeled blood vials with critical information like time of collection, date and patient name.
• Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
• Verified collection orders and communicated discrepancies to nurses.
• Identified patients using proper procedures prior to specimen collection.
• Prepared and packaged specimens for courier transport.
• Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
• Participated in continuing education activities related to phlebotomy practices.
• Provided assistance in training new phlebotomists on proper technique and protocol.
• Maintained a clean work area including disposing of used needles properly.
• Ensured that all required paperwork was completed accurately prior to leaving the patient location.
• Followed strict guidelines for proper specimen storage and transportation of collected specimens to laboratory facilities.
• Collected specimens for drug screens, paternity tests and alcohol tests.
• Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
• Processed client payments and collected appropriate billing information.

Collection of blood and urine and processing specimen and processing accordingly. Entered All Data entry for patient information such as; Lab test, diagnosis codes and insurance information.

• Prepared laboratory specimens for analysis and organized lab results for review by the physician.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
• Registered new patients into practice management software program accurately entering demographic information.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Collection of Blood and urine specimens for in- patient and out- patients.

• Assisted in the preparation of laboratory specimens for analysis and testing.
• Maintained a clean, safe, and organized work environment.
• Verified patient information prior to specimen collection.
• Collected specimens from pediatric, adult, geriatric, and special needs patients.
• Followed all safety protocols when handling hazardous materials.
• Monitored inventory levels of supplies used in phlebotomy services.
• Documented patient information into electronic medical records system.
• Adhered to HIPAA guidelines regarding patient privacy.
• Provided excellent customer service while interacting with patients.
• Assisted in the training of new phlebotomists.
• Responded quickly and effectively to emergency situations.
• Conducted research related to new methods of sample collection or processing.
• Identified patients using proper procedures prior to specimen collection.
• Maintained fully-stocked phlebotomy cart, carrier and station.
• Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
• Verified collection orders and communicated discrepancies to nurses.