Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Work Availability
Interests
Languages
Software
Work Preference
Websites
Timeline
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Theresa Crawford

Theresa Crawford

Houston,TX

Summary

Dynamic leader with a proven track record in small business operations and financial management, notably at Pizza Hut. Excelled in enhancing customer relations and brand strategy planning, achieving significant growth and operational efficiency. Skilled in negotiation and relationship building, adept at identifying and capitalizing on new opportunities for expansion and diversification.

Overview

13
13
years of professional experience

Work History

Owner - Pet Sitter

Rover.com
Houston, TX
06.2022 - Current
  • Maintained relationships with existing clients by providing superior customer service.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified new opportunities for growth, expansion, and diversification.
  • Led startup and creation of operational procedures and workflow planning.
  • Oversaw budgeting and financial management.

Manager of Operations

Pizza Hut
Pasadena, Texas
10.2011 - 04.2012
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Created and managed budgets for operational departments and monitored progress against goals.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Education

Associate of Arts - Behavioral Sciences

San Jacinto College
Pasadena, TX

Skills

  • Small business operations
  • Negotiation
  • Verbal and written communication
  • Brand strategy planning
  • Financial management
  • Customer relations
  • Relationship building
  • Competitive analysis

Affiliations

  • Ambassador in Training with Sheldon ISD
  • Troop Leader for Girl Scout Troop 8337 - 9 yrs
  • Community Advocate

Accomplishments

  • Employee of the Month
  • Numerous Promotions Offers
  • Managerial Positions Experience

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Walks

Education

Strength Training

Fishing

Dancing

Gardening

Making Connections

Languages

English
Native language
Spanish
Beginner
A1

Software

MS Office

Google Workspace

Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceCompany CulturePersonal development programsTeam Building / Company RetreatsCareer advancement

Timeline

Owner - Pet Sitter

Rover.com
06.2022 - Current

Manager of Operations

Pizza Hut
10.2011 - 04.2012

Associate of Arts - Behavioral Sciences

San Jacinto College

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Theresa Crawford