Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Dantzler

Houston,TX

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

5
5
years of professional experience

Work History

Manager

Chick-fil-A
Houston, TX
12.2021 - 03.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Created monthly reports for senior management summarizing operational performance metrics.

PA

Amazon
Petersburg, VA
06.2019 - 03.2021
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.

Education

Bachelor of Science - Business

University of Phoenix
Tempe, AZ
10-2025

Skills

  • Workforce Management
  • Expense Tracking
  • Business Administration
  • Strategic Planning
  • Team Leadership
  • Complex Problem-Solving
  • Project Management
  • Customer Relationship Management (CRM)

Timeline

Manager

Chick-fil-A
12.2021 - 03.2024

PA

Amazon
06.2019 - 03.2021

Bachelor of Science - Business

University of Phoenix
Theresa Dantzler