Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Credentials
Timeline
Generic

Theresa Darnell

Linden,USA

Summary

Accomplished, dynamic, and highly passionate executive with over 21 years of experience in Virginia's assisted living sector. I have held various leadership roles, including Vice President of Operations, Regional Director of Memory Care, Regional Director of Operations, and Director of Quality Assurance, in addition to 19 years as an Executive Director. My background also includes experience as a Director of Nursing and a facility trainer. I am deeply committed to the well-being of seniors, with a particular passion for supporting individuals living with Alzheimer’s and other forms of dementia. My extensive knowledge of Virginia state regulations, coupled with hands-on experience across multiple levels of assisted living operations, enables me to drive excellence in senior care. Notably, I led the company-wide transition to electronic medical records and EMAR systems in 2011, developing and executing comprehensive training initiatives. I seek an opportunity with an organization where I can continue to grow professionally, drive meaningful change, and positively impact the lives of seniors, families, staff, and the broader company.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Executive Director

The Villa at Suffield Meadows
Warrenton, VA
10.2024 - Current
  • Provided oversight of all departments to ensure compliance with established policies and procedures.
  • Developed marketing strategies to promote the organization's mission throughout the community.
  • Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
  • Maintained positive relationships with media outlets to increase visibility of organizational activities.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Authored reports outlining progress on projects or initiatives for senior leadership review.
  • Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.

Executive Director

Shenandoah Senior Living Community
Front Royal, VA
04.2022 - 10.2024
  • Provided oversight of all departments to ensure compliance with established policies and procedures.
  • Developed marketing strategies to promote the organization's mission throughout the community.
  • Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.

Vice President of Operations

Fox Trail Senior Living
07.2019 - 03.2022
  • Performed regular audits of internal systems in order to identify potential risks or vulnerabilities.
  • Organized meetings between senior management personnel to discuss operational strategies and objectives.
  • Lead initiatives aimed at improving customer service levels through process optimization.
  • Provided direction to staff on all aspects of operational processes.
  • Ensured compliance with applicable laws and regulations related to operations.
  • Negotiated contracts with vendors, suppliers, and service providers.
  • Created reports summarizing operational results for management review.
  • Provided training and mentoring support for new employees in the operations department.
  • Maintained relationships with external organizations such as government agencies, regulatory bodies.

Director of Quality Assurance and Education

Amerisist Assisted Living
06.2016 - 07.2019
  • Maintained accurate records of inspection results and other pertinent data related to product and service quality.
  • Managed Quality Assurance team members by providing direction, motivation, coaching, and mentoring as needed.
  • Trained staff on proper techniques for conducting inspections, testing, and validations.
  • Identified training needs within the organization related to quality control.
  • Developed systems for tracking progress towards achieving quality targets.

Executive Director

Brookdale Senior Living
Manassas, VA
01.2015 - 06.2016
  • Company Overview: 125 bed Assisted Living Facility
  • Oversee resident admission process including pre-admission evaluation, establish and maintain positive working relationship with residents and their families and develop, implement, and continually update Resident Individualized Service Plan.
  • Maintain and develop knowledge of and compliance with all Laws and Regulations governing operation of facility and establish and maintain proper organizational and administrative system to ensure consistent ethical, efficient and profitable business operation.
  • Develop, coordinate, and maintain a marketing strategy to promote the presence of the facility within the community.
  • Identify hiring needs, conduct interviews, coordinate pre-employment process, maintain thorough and accurate employee records according to State and Federal Laws.
  • Establish and maintain effective, compassionate, and educational communication with residents, their families, staff, corporate office, and supportive services to the facility.
  • 125 bed Assisted Living Facility

Regional Director of Memory Care

Commonwealth Assisted Living
Charlottesville, VA
05.2014 - 06.2016
  • Established effective communication channels between regional offices, district managers, and corporate headquarters.
  • Resolved escalated customer complaints in a timely manner while maintaining high satisfaction ratings across all stores.
  • Maintained relationships with key stakeholders, including customers, suppliers, government officials, and industry associations, promoting goodwill towards the organization.
  • Created programs to incentivize employees throughout the region, resulting in improved morale and productivity.

Regional Director of Operations

Commonwealth Assisted Living
Charlottesville, VA
10.2010 - 05.2014
  • Conducted regular meetings with senior management to review progress towards goals and objectives.
  • Analyzed data to identify areas of improvement in processes or procedures within the region.
  • Developed and implemented strategies to improve operational efficiency across the region.
  • Developed relationships with customers in the region through frequent visits or calls.
  • Created policies and procedures related to safety, security, personnel management and other topics.

Executive Director

Greenfield Senior Living
Berryville, VA
03.2008 - 09.2010
  • Provided oversight of all departments to ensure compliance with established policies and procedures.

Executive Director

Greenfield Reflections of Strasburg
Strasburg, VA
09.2006 - 03.2008
  • Prepared and set up community to meet and exceed regulatory requirements in order to obtain Certificate of Occupancy and License to operate as a free standing memory care facility in all aspects of operations.
  • Networked and established relationships within the greater community that could be potential referral sources to the community.
  • Recruited and hired all facility staff and provided trainings to all employees to meet regulatory compliance.

Education

Certificate- Magna Cum Laude - Licensed Practical Nurse

Lord Fairfax Community College
Middletown, VA
08.2000

General Education Diploma -

Tri-County OIC
Winchester, VA
07.1993

Geriatric Certified Nursing Assistant Certificate -

Tri-County OIC
Winchester, VA

Skills

  • Strategic planning
  • Financial management
  • Regulatory compliance
  • Stakeholder engagement
  • Marketing strategy
  • Project management
  • Quality assurance
  • Data analysis
  • Employee training
  • Performance evaluation
  • Team leadership
  • Operational efficiency
  • Multitasking and organization
  • Electronic charting expertise
  • Motivational skills
  • Patient care
  • Strong clinical judgment
  • Care monitoring
  • Quality improvement
  • Clinical supervision
  • Medical records management

Affiliations

  • Virginia Assisted Living Association – VALA
  • Assisted Living Federation of America – ALFA
  • Alzheimer’s Association 2014 Memory Walk Co-Chair for the Central Region Memory Walk

Certification

  • Certified Dementia Practitioner, 05/01/14
  • Licensed Practical Nurse, 08/01/00
  • Board of Long Term Care Administrators - Assisted Living Administrator, 10/01/08
  • Assisted Living Administrator Preceptor, 02/01/11
  • Train-The-Trainer for Facility Trainers of Medication Aides, 03/01/03
  • Train-the-Trainer for Facility Trainers of Assisted Living Direct Care Staff, 10/01/03
  • Train-the-Trainer Training Quality Dementia Care Workers, 08/01/05
  • Virginia Uniform Assessment Instrument Training Course, 02/01/02
  • Certified ISP Train-the-Trainer, 01/01/19
  • American Safety and Health Institute - Certified Basic Instructor, Expired

References

Available upon request.

Credentials

  • LPN
  • CDP
  • LALA

Timeline

Executive Director

The Villa at Suffield Meadows
10.2024 - Current

Executive Director

Shenandoah Senior Living Community
04.2022 - 10.2024

Vice President of Operations

Fox Trail Senior Living
07.2019 - 03.2022

Director of Quality Assurance and Education

Amerisist Assisted Living
06.2016 - 07.2019

Executive Director

Brookdale Senior Living
01.2015 - 06.2016

Regional Director of Memory Care

Commonwealth Assisted Living
05.2014 - 06.2016

Regional Director of Operations

Commonwealth Assisted Living
10.2010 - 05.2014

Executive Director

Greenfield Senior Living
03.2008 - 09.2010

Executive Director

Greenfield Reflections of Strasburg
09.2006 - 03.2008

Certificate- Magna Cum Laude - Licensed Practical Nurse

Lord Fairfax Community College

General Education Diploma -

Tri-County OIC

Geriatric Certified Nursing Assistant Certificate -

Tri-County OIC
Theresa Darnell