Theresa Davis
Bel Air,MD
Summary
Exceptionally talented Medical Surgical Nurse experienced in managing care for patients with diverse illnesses and conditions. Promoting patient advocacy, effective decision-making skills and passion for delivering compassionate care and support.
Overview
24
24
years of professional experience
Work History
Telephonic Nurse Case Manager
Johns Hopkins HealthCare LLC
Baltimore, MD
04.2022 - Current
- Collaborated with other health care professionals regarding plan of care and variances in plan implementation to achieve outcomes.
- Interfaced with third-party payers, insurance companies and providers for utilization review activities and submitted timely reports to clients and providers.
- Evaluated patients referred for case management to determine physical, mental, financial and psychosocial status by utilizing comprehensive, standardized criteria to identify existing and potential needs.
- Collected and inputted case data in managed care system and timely and accurately generated required correspondence and review notification for management.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Organized clinical documentation, treatment plans, and referrals.
- Coordinated program referrals for community-based resources.
- Worked with medical teams, patients and families to implement effective treatment plans. Managed over 35 calls per day.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes
- RN Case Manager functions autonomously and in collaboration with all members of healthcare team to coordinate and facilitate quality, cost-effective care while minimizing fragmentation of healthcare delivery system for ESRD and CKD patients. RN Case Manager provides coordination of care between patient, family, physician, provider and care teams, as well in community .
Medical Surgical Registered Nurse
Laural Medical Center/ Maxim Health Care
Laurel, MD
11.2020 - 02.2022
- Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
- Managed caseload of 8-10 patients simultaneously by providing bedside care, treatments, IV therapy and wound care.
- Started intravenous fluids, administered medications and documented patient charts by recording food and fluid output and intake.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Used Epic to document patient plan of care by taking into account nursing interventions, diagnosis and expected patient outcomes.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Evaluated patient histories, complaints and current symptoms.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Administered blood products and monitored vital signs to address immediate concerns.
- Monitored patients before, during and after surgical operations to evaluate patient care.
- Liaised with physicians to coordinate and assist with patient examinations and treatments.
- Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
- Administered IV medications, monitoring and documenting patient responses to address complications.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Nurse Case Manager
Medstar Home Health
Middle River, MD
09.1999 - 01.2019
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Conducted preoperative risk assessments, ongoing assessments and evaluations to prepare patients for surgery and manage healing process.
- Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Observed, monitored and reported changes in patient condition to supervising RN or physician in accordance with policies and procedures of medical facility.
- Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
- Managed patients recovering from medical or surgical procedures.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Evaluated patient histories, complaints and current symptoms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Education
Bachelor of Science - Bachelor of Science in Nursing
Capella University
Minneapolis, MN01.2022
Associate of Science - Nursing Associate in Applied Science in Nursing
Helene Fuld College of Nursing
New York, NY04.1994
Master of Science - Nursing Administration
Chamberlain University
Downers Grove, IL 04.2023 - Current
Skills
- Disease Processes
- Patient Admission
- Care Planning
- Nursing Process
- EPIC EMR
- Medical Procedure Preparation
- Unit Oversight
- Nursing Performance Assessment
- Blood Draw and Sample Collection
- Patient Care Assessment
- Monitoring Vital Signs
- Diagnostic Test Evaluations
Timeline
Master of Science - Nursing Administration
Chamberlain University
04.2023 - Current
Telephonic Nurse Case Manager
Johns Hopkins HealthCare LLC
04.2022 - Current
Medical Surgical Registered Nurse
Laural Medical Center/ Maxim Health Care
11.2020 - 02.2022
Nurse Case Manager
Medstar Home Health
09.1999 - 01.2019
Bachelor of Science - Bachelor of Science in Nursing
Capella University
Associate of Science - Nursing Associate in Applied Science in Nursing
Helene Fuld College of Nursing
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