Theresa Dean

Dynamic professional with experience at Henry Ford Genesys, specializing in patient care and medication administration. Demonstrated excellence in customer service and data entry accuracy. Skilled in monitoring vital signs and effective communication, contributing to a compassionate environment in high-pressure situations.

Candidate for NCLEX-RN, MI, 01/26, Proficient in Epic and Cerner (EHR) systems, Proficient in accurate, timely electronic charting and Medication administration systems, Familiar with barcode medication administration (BCMA), computerized physician order entry (CPOE), Basic Life Support, American Heart Association, 01/26

Collaborated with staff as a hospital clerk, ensuring efficient patient flow and timely communication, Acted as a central point of communication for patient admissions, discharges, and transfers, Assisted in orientating and mentoring new clerical staff, Partnered with multidisciplinary teams to resolve issues

• Advanced Patient Care Management, Fall 2025, 7 weeks, Mclaren – Flint, Henry Ford Genesys
• Inter-Adult Care, Summer 2025, 7 weeks, Henry Ford Genesys – Childbearing Family, Henery Ford Genesys
• Basic Care Adult, Winter 2024, 7 weeks, Hurley Medical Center
• Foundations Of Patient Care, Winter 2024, 7 weeks, Ascension Genesys

19 years as a hospital unit clerk, collaborating with physicians, nurses, patients and families in a fast-paced environment, Experienced in greeting patients, addressing concerns, providing comfort, and ensuring their questions are directed to the appropriate care provider