Theresa Decker

• Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail. Coordinate time of cases with available staff on duty. Verify physician orders prior to scheduling cases. Verify equipment availability upon request.

• Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
• Arranged pre-operative and post-operative appointments for surgical patients.
• Expertly managed planning, scheduling, and coordination of outpatient procedures.
• Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.

Staffed floors with appropriate staffing according to the census and aquity. Worked with directors and educators as needed for administrative duties. Verified all incoming invoices from travel agencies with time sheets. Entered all schedules and status changes. Notory for hospital.