Theresa Della Ratta
Holbrook,NY
Summary
Quality improvement specialist with expertise in multidisciplinary process enhancement through data-driven methodologies. Proven skills in problem-solving, data analysis, and project management. Experience includes identifying improvement opportunities, designing innovative solutions to boost quality and efficiency, and promoting a culture of continuous improvement.
Overview
10
10
years of professional experience
Work History
Quality Improvement Specialist
Northwell Health, Peconic Bay Medical Center
Riverhead, USA
05.2024 - Current
- Managed Leapfrog and Q-HIP quality reporting programs, overseeing related projects to ensure compliance and enhance reporting accuracy.
- Collaborated with clinical teams to identify and prioritize quality improvement opportunities, facilitating targeted interventions.
- Advised on quality for departmental performance improvement projects and committees.
- Analyzes quality metrics and provides reports to executive level leadership and department chairs for performance improvement.
- Manages and organizes hospital wide Performance Improvement Coordinating Group.
- Documents changes during QI programs and tracks their impact to inform strategic decision-making.
Risk Management & Patient Safety Coordinator
Mount Sinai Health System
New York, USA
09.2022 - 04.2024
- Managed department data for safety event reviews, analyzing internal trends and external regulatory data to identify areas for improvement in patient safety initiatives.
- Collaborated with legal department, system leadership, and insurance carriers to resolve concurrent risk management issues, ensuring compliance and mitigating potential liabilities.
- Facilitated discussions on legal and ethical concerns to strengthen organizational compliance and align practices with regulatory standards.
Health Information Management Correspondent
Catholic Health
Melville, USA
03.2020 - 09.2022
- Coordinated correspondence between patients and doctors' offices to enhance communication and understanding.
- Dispatched health information via mail and fax, ensuring compliance with regulations to protect patient confidentiality.
- Monitored chart deficiencies and implemented corrections to uphold data accuracy and integrity.
Medical Records Clerk (Temporary)
St. Francis Hospital
Greenvale, USA
06.2019 - 03.2020
- Prepared and scanned charts, ensuring accuracy for patient records.
- Executed clerical tasks using Epic and OnBase to support efficient record management.
Program Manager
YMCA of Glen Cove
Glen Cove, USA
05.2016 - 06.2019
- Managed program schedules, budgets, and staffing for aquatic department activities.
- Supervised 40-50 staff members to ensure operational efficiency in aquatic programs.
- Organized staff schedules, compiled member lists, and conducted in-service training sessions.
- Executed payroll processing using ADP payment system for timely employee compensation.
Education
Masters of Healthcare Administration -
Long Island University
Greenvale, NY05-2022
Bachelors of Science - Science, Technology and Society, Sociology and Health Studies
Farmingdale State College
Farmingdale, NY05-2020
Skills
- Quality improvement initiatives
- Regulatory compliance
- Project management
- Risk assessment
- Data analysis techniques
- Analytical problem solving
- Process optimization
- Epic systems proficiency
- Vizient expertise
- Microsoft Office Suite
- Cross-functional collaboration
- Team collaboration
- Strategic planning
- Data analysis techniques
Timeline
Quality Improvement Specialist
Northwell Health, Peconic Bay Medical Center
05.2024 - Current
Risk Management & Patient Safety Coordinator
Mount Sinai Health System
09.2022 - 04.2024
Health Information Management Correspondent
Catholic Health
03.2020 - 09.2022
Medical Records Clerk (Temporary)
St. Francis Hospital
06.2019 - 03.2020
Program Manager
YMCA of Glen Cove
05.2016 - 06.2019
Masters of Healthcare Administration -
Long Island University
Bachelors of Science - Science, Technology and Society, Sociology and Health Studies
Farmingdale State College