Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Dombeck

Wittenberg

Summary

Accomplished Underwriting Assistant in technical underwriting and customer service, honed at Liberty Mutual Insurance Company. Demonstrates the ability to enhance customer satisfaction and ensure regulatory compliance through policy and data interpretation, significantly improving client satisfaction.

Overview

30
30
years of professional experience

Work History

Underwriting Assistant - General Liability

LIBERTY MUTUAL INSURANCE COMPANY
02.2000 - Current
  • Assisted in the negotiation of policy terms and conditions, demonstrating strong analytical skills and attention to detail.
  • Ensured compliance with all regulatory requirements through diligent accuracy and strict adherence to company policies.
  • Prepared policy issuance, endorsements, audits and cancellation documents on underwriting activities, highlighting areas of success and opportunities for improvement.
  • Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.

Claims Service Representative

Wausau Insurance Company
09.1994 - 02.2000
  • Enhanced customer satisfaction by efficiently processing and resolving claims in a timely manner.
  • Provided customer service by addressing concerns, answering questions, and explaining policy information to clients.



Education

High School Diploma -

Colby High School
Colby, WI
05-1988

Skills

  • Technical underwriting
  • Customer Service support
  • Data interpretation
  • Research

Timeline

Underwriting Assistant - General Liability

LIBERTY MUTUAL INSURANCE COMPANY
02.2000 - Current

Claims Service Representative

Wausau Insurance Company
09.1994 - 02.2000

High School Diploma -

Colby High School

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Theresa Dombeck