Theresa Downs
20 Malcolm X Blvd,NY
Summary
- Driven and adaptable professional with a history at United Airlines as a Ramp Lead, Demonstrating exceptional teamwork, collaboration, and problem-solving abilities.
- Excelled in fast-paced environments, leveraging strong computer skills and a positive attitude to enhance customer service.
- Eager to leverage
- Strong data entry skills and medical terminology
- Knowledge to secure an entry-level billing coder position and contribute to accurate claims processing
- Highly motivated medical billing and coding student seeking an opportunity to apply classroom
- knowledge and gain practical experience in a fast-paced healthcare setting
Overview
19
19
years of professional experience
1
1
Certification
Work History
Ramp Lead
United Airlines Airport
Newark, NJ
08.1998 - 05.2017
- Self-motivated, with a strong sense of personal responsibility worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment with proven ability to learn quickly and adapt to new situations
- Excellent communication skills, both verbal and written
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate of Science in Office Technology -
SUNY Empire State University
Saratoga Springs, NY08.2024
Skills
- Pays great attention to detail
- Extensive knowledge of medical terminology Knowledge of coding systems
- An abundance of analytical skills
- Skilled in Microsoft Office, Billing, Patient Registration, and training
- Great communication skills, knowledge of insurance policies, and time management are all essential for my success in the field
Certification
- OSHA Certification, 2015
- United Airlines Airport, completed hazmat training, trained employees in driving ramp equipment.
References
References available upon request.
Timeline
Ramp Lead
United Airlines Airport
08.1998 - 05.2017
Associate of Science in Office Technology -
SUNY Empire State University
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