Summary
Overview
Work History
Education
Skills
Timeline
Websites
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Theresa Downs Barkley

Theresa Downs Barkley

Phoenix,AZ

Summary

A highly ambitious sales woman and account manager, who loves to challenge myself daily by setting personal goals. Bringing a strong work ethic with 20+ years of marketing, outbound sales, account management and customer service experience to offer any role.

Coming with an enthusiasm and eagerness to contribute, as well as supporting buyer/seller success through hard work, attention to detail and excellent organizational skills.

Have a confidence in sales, "peoples management" abilities and willingness to evolve, which makes me an asset in any environment. Entering each new experience with true grit to excel!

Overview

28
28
years of professional experience

Work History

Premier Services Account Manager

GoDaddy Inc.
02.2019 - Current
  • Premier Services account manager, responsible for offering domain investors “white glove” experience at GoDaddy. With responsibility of over 350 national and international accounts, increasing clients domain portfolios through education and direction.
  • By teaching clients how to acquire quality domains through auctions, expired auctions, premium domain options, as well as help them list their domains for sale in Aftermarket I am able to offer them path for success.
  • Each day, working in Sales Force and our CRM, new sales opportunities are increased at rate of 100+ each month (which is aggressive for role), as well as completing other "house keeping" tasks, helps me organize my work and gives ability to offer faster, effective journey's for clients.
  • I have financial expectations which are approximately $300-$400K monthly and have not missed this goal, which will bring into GoDaddy, close to $3.6M this year, from my accounts alone.
  • I also have KPI expectations to reach monthly and must self-motivate to achieve goals. By regularly hitting these goals and at highest level achievable, I am stronger in my position to serve clients.
  • Priding myself in self motivation and determination. I love competing with myself!

Inbound Sales And Support

GoDaddy
03.2017 - 02.2019
  • Working directly and intimately with clients, giving them personal experience at GoDaddy.
  • Encouraging them to grow their business' by offering products and technical support in environment they can feel supported in, all while working directly with my Supervisor trying to consistently achieve and exceed personal metrics to improve clients overall experience.
  • I work hand and hand with my team to help build moral and motivation by always sharing any tricks I have come up with for sales strategies.
  • Since coming to Inbound support, have excelled in sales, consistently reaching and exceeding 200% of goal.
  • Was top of team, consistently, in sales motivated contests this year.
  • Honored, through ceremony, for my achievements.
  • Leading Inbound team month over month with product, specific sales and maintained 33% close rate for successful negotiations of Premium Domain names.

Marketing Sales

TRD Consulting LLC
07.2009 - 01.2017
  • As owner of business, with 2-3 employees, at any given time, was responsible for arranging work with different companies to sell online marketing.
  • Identified and qualified clients needs, developed sales strategies, closed deals and maintained client relations.
  • Negotiated and closed profitable projects with 87% success rate.
  • Brought in over $1.5M+, respectfully, in sales revenue my first year.
  • Consistently hit and exceeded sales goals.
  • Sold online marketing to clients who owned websites.
  • Customer serviced clients needs, while working for different contractors.

Marketing Sales

E&F Marketing
03.2006 - 05.2009
  • Managed over 60 inbound and outbound calls and sold clients advertising for their already existing websites.
  • Up sold marketing options to already established client which increased sales by 10% first year and exceeded that percentage following years.
  • Maintained customer service relationships with clients.
  • Reloaded clients each year.
  • Top sales associate more than once and was awarded for that accomplishment.
  • Developed campaigns and specific marketing strategies for clients
  • Identified appropriate marketing channels and target customers for campaigns
  • Onboarded new team members and coached personnel in marketing tasks
  • Shadowed senior personnel on complex marketing pursuits to build skills set

Marketing Sales

College Publications
02.1995 - 09.2004
  • Sold print ads to small and medium size business' for College yearbooks and sports publications, all over the country. Managed over 50-60+ outbound cold calls daily.
  • Increased sales yearly by reloading and up selling clients.
  • Maintained top sales position at different times during employment there.
  • Identified appropriate marketing channels and target customers for campaigns
  • Shadowed senior personnel on complex marketing pursuits to build skills set
  • Updated customer database and generated lists and counts for direct marketing projects

Assistant Manager

Silver And Gold Connection
05.1993 - 02.1995
  • Sold jewelry to customers. Top sales for district, 6 months in row.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
  • Reviewed sales and gross profit report to assess company efficiency
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Made hiring recommendations to increase company's productivity and profitability with quality workers
  • Mentored team members to enhance professional development and accountability in workplace
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service

Education

Associate of Arts - Psychology And Sociology

Mercy College
Dobbs Ferry, NY

GED -

JFK High School
Bronx, NY
12.1989

Skills

  • Self-motivated
  • Strong personal work ethic
  • Business owner
  • Customer Service and Assistance
  • Team player
  • Organization and Time Management
  • Salesforce Software
  • CRM Systems
  • Sales expertise
  • Account management
  • Customer rapport
  • Account development

Timeline

Premier Services Account Manager

GoDaddy Inc.
02.2019 - Current

Inbound Sales And Support

GoDaddy
03.2017 - 02.2019

Marketing Sales

TRD Consulting LLC
07.2009 - 01.2017

Marketing Sales

E&F Marketing
03.2006 - 05.2009

Marketing Sales

College Publications
02.1995 - 09.2004

Assistant Manager

Silver And Gold Connection
05.1993 - 02.1995

Associate of Arts - Psychology And Sociology

Mercy College

GED -

JFK High School

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Theresa Downs Barkley