Theresa Edgil
Levittown,PA
Summary
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects.
Overview
21
21
years of professional experience
Work History
Post Closing QC Analyst / Trainer, Senior Insuring Specialist
Bayview Loan Servicing, LLC
2018.03 - 2023.05
- Establish & Implement quality control standards for mortgage records
- Subject Matter Expert on FHA, VA, and USDA agency guidelines
- Serve as liaison between underwriting and processing to maintain smooth process flow and optimal processing time
- Train all new associates and long-term mentoring of set team members (40 team members at the highest)
- Assist in daily monitoring of the Government Insuring box for wholesale case assignments consumer case assignments and questions on government-financed loans
- Assist with UFMIP wiring when management is out of the office.
Senior Insuring Specialist
Bayview Loan Servicing, LLC
2014.03 - 2018.03
- Build 8-10 binders daily to outline loan deficiencies in line with Insurer/Investor guidelines
- Build, review, cure, and insure all consumer and wholesale binders
- Train all new associates and long-term mentoring of set team members.
Processor & Junior Processor
Green Tree Servicing, LLC
2011.08 - 2014.03
- Prepare loans for submission to underwriting, calculation of income, review of asset, and credit report totally 30 loans per month minimum.
- Obtain and review documentation required for underwriting prior to resubmission to insure each file meets set conditions
- Obtain and review subordination agreements as required
- Obtain and review Mortgage Insurance Certificates for compliance and required coverage
- In-depth Review of Homeowners and Flood Insurance Policies for required coverage and limits for all property types
- Prepare loans for closing, schedule with borrowers, review final figures and answer questions and address concerns
- Review underwriting matrixes/guidelines to ensure compliance with program guidelines and changes
- Review title reports and obtain documentation for clear title as needed
- Primary custodian and coordinator for all loans
- Key contact for borrowers and related venders
- Frequent communication with all internal departments including sales to provide status and updates on loan progress or issues
- Request Homeowners Insurance declaration pages, Condo Insurance Certificates, Mortgage Insurance Certificates, Subordination agreements, and Verification of Employment (verbal and full).
Operations Team Coordinator, Senior Insuring Specialist, Support Technician
GMAC Mortgage, LLC
2002.06 - 2011.08
- Work with field underwriting consultant to address procedural issues that have been escalated for resolution
- Review aged uninsured loans to resolve document deficiencies and escalate uninsurable loans to the department manager
- Build relationships and communicate with agencies, credit policy, and production business leads as needed to resolve business issues and request process improvements
- Review FHA and VA guidelines and provide guidance to associates in solving the most technical problems
- Build 8-10 binders daily to identify all deficiencies and address loan deficiencies in line with Insurer/Investor defined guidelines
- Assist with training of new associates and long-term mentoring of established team members
- Assist in daily monitoring of the Government Uninsured box for companywide issues and questions on government financed loans
- Prepare FHA/VA requested audit packages, research and respond to audit deficiencies for FHA and VA notices
- Pilot and assist with implementation of new systems such as ISS and Looking Glass
- Organize Prep and allocate files for Senior Insuring Specialist
- Assist with resubmitting Notices of Rejection
- Maintain Vendor relationships and package/ship files to Vendors
- Review delinquent loans and cross-check against payments made.
Education
Associate Degree -
Bucks County Community College
Newtown, PA01.1999
Skills
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Adobe Pro
- Citrix
- Encompass
- Risk Assessment
- Audit processes
- Excellent verbal and written communication skills
- Extremely organized and multi-tasker
- Quality control methodologies
- Quality processes
References
- Brian Rippert, AVP Compliance & Oversight, 215-591-2903
- Bridget Brady, Post Closing Manager, 484-213-1590
Timeline
Post Closing QC Analyst / Trainer, Senior Insuring Specialist
Bayview Loan Servicing, LLC
2018.03 - 2023.05
Senior Insuring Specialist
Bayview Loan Servicing, LLC
2014.03 - 2018.03
Processor & Junior Processor
Green Tree Servicing, LLC
2011.08 - 2014.03
Operations Team Coordinator, Senior Insuring Specialist, Support Technician
GMAC Mortgage, LLC
2002.06 - 2011.08
Associate Degree -
Bucks County Community College
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