Theresa Fisher

Assist older adults with a variety of tasks including transportation, personal care, companionship, cooking, cleaning and errands.

Oversee 220,000 sq ft facility in the evenings and weekends. Assist members, guests and fellow employees by answering questions, concerns, giving tours and responding to medical emergencies. Opening and closing the facility as needed. Submit maintenance requests. Created and manage databases for facility keys and lighting.

Facilitated and tracked the change management process for Orthoclinical Diagnostics project including coordination between vendor and engineers. Provided and tracked core and SOP trainings. Worked with engineers to update/revise their SOPs. Maintained all project and supporting documentation on Sharepoint and in filing cabinets following compliance standards. Tracked third-party vendors and managed privileged access for client as well as vendor environment.

On-boarded and managed a team of 13 contractors to conduct a site-by-site inventory of 20,000+ PCs at Catholic Health Partner facilities throughout the state of Ohio. Scheduled resources by site. Monitored daily data entry, productivity and accuracy. Provided desktop support. Monitored hours and expenses billed against the project. Provided daily updates to program manager.