THERESA GALANO
Stockton,CA
Summary
Diligent Community Advocate ready to develop outreach and support programs to raise up distressed communities. Creative provider of innovative organizational frameworks. Adept at designing comprehensive planning roadmaps to generate effective and impactful community events and initiatives. Currently manage a large volume of volunteers in the community, as well as develop community partnerships to bring a whole person centered approach to solving the basic needs and well being of individuals in Stockton and the surrounding San Joaquin County.
Overview
12
12
years of professional experience
1
1
Certification
Work History
OFFICE ADMINISTRATOR
ANIMAL PROTECTION LEAGUE
07.2021 - Current
- As an experienced office manager who successfully managed the daily operations of an extremely demanding not-for-profit office, performed and managed all aspects of human resources, including onboarding, payroll, workman’s compensation, and disciplinary reviews, and handled all AR/AP
- Efficiently supported animal shelter medical office, shelter foster/rescue/volunteer support
- Manged all aspects of the donor database including database management and reorganization
- Contracts negotiations and draft appeals, donor letters, and acknowledgments
- Community outreach, community events organization, program implementation.
DEVELOPMENT DIRECTOR
WOMEN’S CENTER YFS
03.2020 - 04.2021
- Oversee all aspects of development, marketing, and communications for Women’s Center YFS.
- Created outreach program developing cooperation of multiple agencies within the county to bring a multifaceted approach to the health and wellbeing of our communities low-income, institutionalized, injured and pressed to bring assistance with dignity and not stigma.
- Working with programs, finance, and shelter directors to promote our services and develop donor, community, and government relationships
- Managed grants for federal, state, city, and county
- Created all the WCYFS media communication/fundraising pieces
- Redesigned communication and marketing pieces
- Presented to government and private individuals to obtain program funding
- Fundraising and donor relations (increased funds by 35% in less than one year)
- Created database protocols and structure
DATABASE MANAGER
EASTERSEALS BAY
11.2017 - 03.2020
- Manage and design Salesforce NPSP platform with a Blackbaud integration, connecting a fully integrated system effacing with Conga, Classy, NetSuite, Mail Chimp, Survey
- Planned, designed, and organized development projects throughout the year, executing planned giving, Direct Mail pieces, newsletters, and appeals, including electronic campaigns
- Created Development Policies and Procedures in collaboration with compliance.
- Business Excellence team and our finance team to create cohesive and accurate procedures and integrated systems
- Developed campaign strategy and methods of public engagement through social media, events, walks, and various other outreach programs organized collaboration of other non-profit and for-profit organizations, increasing annual donations to over 2 million dollars, with a new engagement strategy to retain current donors and return previous donors to annual and campaign giving
- Creating a welcome kit, phone tree, and personal outreach to each donor and immediate thank you procedures to maintain a personal relationship with donors.
COMMUNICATIONS /FUND DEVELOPMENT ASSOCIATE
CENTER FOR ELDERS IND
09.2011 - 11.2017
- Began position with database recovery and standardization to include processes and procedures
- Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate all materials needed for marketing and communication needs
- Managed all direct mail, DHCS, Medi-Cal/Medicaid, funds requests, appeals, invites, annual reports, and newsletters
- Managed all website and social media and updated previous marketing materials
- Developed relationships with outside funding sources, also creating new relationships with other non-profits such as the CFC and United Way, again meeting with various organizations to present our programs and developing partnerships to assist our participants.
Education
J.D. - Public Policy
Lawrence Drivon School of Law
Stockton01.2025
Bachelor of Arts - Legal Studies
HUMPHREYS UNIVERSITY
Stockton, CA06.2023
Bachelor of Arts - Business Administration
HUMPHREYS UNIVIERSITY
Stockton, CA01.2023
Skills
- Strong verbal and written communication skills
- Meticulous attention to detail
- Strong database research and Understanding of data
- Community organization and event management
- Policy Procedural training and development skills
- Community Advocate and policy
- Strong Leadership
- Complex Problem-Solving
- Systems Evaluation
- Team Development
- Volunteer Needs Assessments
- Community Relations
Certification
- Certified CPR, First Aid/AED Instructor, American Red Cross - 1995 to 2023
- Health and Safety Coordinator Certification 1995
Additional Information
Currently I volunteer at the Oasis City Center outreaching to the various community families, providing resources for food, lodging, household needs and faith based support.
Timeline
OFFICE ADMINISTRATOR
ANIMAL PROTECTION LEAGUE
07.2021 - Current
DEVELOPMENT DIRECTOR
WOMEN’S CENTER YFS
03.2020 - 04.2021
DATABASE MANAGER
EASTERSEALS BAY
11.2017 - 03.2020
COMMUNICATIONS /FUND DEVELOPMENT ASSOCIATE
CENTER FOR ELDERS IND
09.2011 - 11.2017
J.D. - Public Policy
Lawrence Drivon School of Law
Bachelor of Arts - Legal Studies
HUMPHREYS UNIVERSITY
Bachelor of Arts - Business Administration
HUMPHREYS UNIVIERSITY
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