Summary
Overview
Work History
Education
Accomplishments
Timeline
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THERESA GIBBONS

Summary

Sales operations professional with strong background in optimizing sales processes and driving strategic initiatives. Expertise in data analysis, CRM management, and process improvement, ensuring seamless operations and enhanced productivity. Focus on team collaboration and adaptability, consistently delivering results and supporting organizational goals. Known for reliability, strategic thinking, and commitment to excellence in fast-paced environment. Highly organized and able to handle an advanced work load with minimal direction.

Overview

11
11
years of professional experience

Work History

Sales Operations Analyst II

Sterling Site Access Solutions, LLC
05.2024 - Current


  • Maintaining the CRM sales funnel lifecycle from lead to close
  • Confirming in NAV - mat quantities and closing contract values
  • Streamlining the sales workflow for accuracy across teams
  • Tracking bidding project opportunities across multiple bidders in CRM
  • Entering change orders and following up on PO's as needed
  • Generating margin reports and creating visualizations to communicate data insights to stakeholders
  • Creating CFM folders to house JSEBS and Margin reports
  • Constant communication between Sales Managers, Project Managers, and Estimators
  • Confirming that new customers have been added to CRM and new asset owners are in NAV
  • Collaborated with cross-functional teams to develop solutions that drive measurable business outcomes

  • Regular regional team meetings to confirm project data points and focus on sales goals

Sales Operations Analyst

Sterling Site Access Solutions, LLC
11.2022 - 05.2024
  • Maintaining Business Spend Management portals including Coupa, First Verify, Avetta, and Ariba
  • Worked 1:1 with sales representatives to provide sales data and information to close deals
  • Maintained MS Dynamics CRM system for data accuracy
  • Using Power BI to create dynamic real-time sales reporting
  • Generating margin reports and creating visualizations to communicate data insights to stakeholders
  • Organizing RFI requests for potential new clients
  • Quoting out of MS NAV
  • Project managed RFP compliance requests involving C-Suite, Safety EHS, Logistics, Finance, IT, COI’s


Analyst Media Intelligence

Cision US
08.2014 - 11.2022
  • Compiling daily, weekly, monthly, and quarterly reports for Tier 1 clients and their competitors ($50k - $100k)
  • Data Visualization
  • Data collection, cleaning / cleansing analysis reporting
  • Tagging, toning, reviewing, editing, of client articles to produce clear, actionable reports
  • Proficiency in Microsoft Office Excel including complex formulas, macros, pivot tables, vlookup functions
  • Identify patterns and trends in data to uncover areas of improvement of KPI goals
  • Consistent meeting of timely report deliverables
  • Responding to client concerns, requests, and feedback creative problem-solving skills
  • Providing clients with data-based insights

Education

B.F.A. -

Millikin University
Decatur, IL

Accomplishments

    - Instrumental in the acquisition of the Entergy MSA

    - Obtained a West Virginia Contractors License for Sterling

    - Connection and approval on the General Electric compliance portal

Timeline

Sales Operations Analyst II

Sterling Site Access Solutions, LLC
05.2024 - Current

Sales Operations Analyst

Sterling Site Access Solutions, LLC
11.2022 - 05.2024

Analyst Media Intelligence

Cision US
08.2014 - 11.2022

B.F.A. -

Millikin University

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THERESA GIBBONS