Theresa Grayson
Summary
Unit Coordinator with 12 years of experience being part of a team collaborating in patient care. Directs numerous medical professionals in both general and specialized practices to tend to every patient need. Organized and detailed professional with many years of experience managing personnel in comprehensive health unit. Time management perfectionist coordinating schedules and staffing to fit unit needs.
Overview
13
13
years of professional experience
Work History
Unit Coordinator
Pathway Rehabilitation Hospital
Bossier City, LA
03.2012 - 03.2025
- Coordinated services of assigned patient care units, including environmental services, maintenance, central supplies, food and nutrition and related unit support functions.
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Organizes, assembles and maintains patient charts and records.
- Greets, maintains log and screens visitors and service workers.
- Answers incoming calls and routes callers to the proper department or patient room.
- Manages supplies and informs proper departments when ordering is needed.
- Schedules tests, xrays, and lab per physician orders.
- Schedules ambulance services for outside appointments and discharge of patients.
- Assists pharmacist with records of medication disposal.
- Keeps nurses station and surrounding area neat and sanitized.
- Faxes pharmacy and inform nurses of new medication or changes medication per physician orders.
- Responds to patient intercom requests for assistance.
- Places all lab and test results in the proper patient medial records.
- Identifies abnormal or unusual results and notifies nurses and proper staff.
- Coordinates with admitting nurses to insure proper placement of patients.
- Assists case manager with proper discharge paperwork.
- Completes and coordinates all appropriate paperwork to ensure it follows patients to outside appointments or transfers.
- Maintains knowledge of codes and emergency procedures.
- Maintains patient confidence while protecting private information in compliance with HIPAA.
- Adheres to all departmental rules.
- Regularly participates in training and education activities to improve knowledge and skills.
Education
High School Diploma -
Captain Shreve High School
Shreveport, LANo Degree -
Louisiana State University At Shreveport
Shreveport, LASkills
- Staff Communication
- Maintenance Requests
- Issue Resolution
- Call Answering and Routing
- Message Delivery
- Supply and Inventory Management
- Reporting and Documentation
- Case File Management
- Verbal and Written Communication
- HIPAA Compliance
- Policy Enforcement
- Problem solving
- Communication skills
- Staff scheduling
- Organizational skills
- Scheduling appointments
References
Professional-
Eric Anderson R.N. Charge Nurse
Shreveport, LA 318-564-5681
Milton Cameron R.N. House Supervisor, DON
Benton, LA 318-834-8076
Jennifer Blacksher L.P.N.
Elm Grove, LA 318-268-1038
Michael Lanning R.N. Charge Nurse
Shreveport, LA 318-218-0066
Personal-
Kim Williams
Shreveport, LA 318-272-0984
Laura McFerrin
Shreveport, LA 318-518-9198
Timeline
Unit Coordinator
Pathway Rehabilitation Hospital
03.2012 - 03.2025
High School Diploma -
Captain Shreve High School
No Degree -
Louisiana State University At Shreveport
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