Theresa Grimley
Margate City,NJ
Summary
Results-oriented professional with a versatile background in hospitality, retail, and clinical experience. Known for exceptional time management and effective communication skills, ready to leverage expertise to enhance customer and patient experience and team performance.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Tournament Operations
Top Threat Tournaments
Morristown, New Jersey
09.2024 - Current
- Managed tournament operations, streamlining registration and scoring processes to ensure smooth event delivery.
- Directed staff in daily property management tasks, fostering a collaborative environment for improved operational flow.
- Executed crew responsibilities including gunner, loader, driver, or commander during combat operations.
Waitress
Roberts's Place
Margate City, New Jersey
05.2020 - Current
- Managed multiple tables efficiently during busy service periods.
- Oversaw multiple tables during service, ensuring efficient service flow. during peak service hours, ensuring timely service and customer satisfaction.
- Trained new waitstaff on restaurant procedures and service standards, enhancing team readiness and performance.
- Maintained cleanliness and organization of the dining area throughout shifts.
Retail Sales Associate
Heritage Surf and Sport
Margate City, New Jersey
06.2018 - Current
- Assisted customers with product selection, delivering personalized service to enhance satisfaction.
- Greeted customers and assisted in locating requested items, enhancing customer retention.
- Addressed customer inquiries and resolved issues promptly, ensuring high levels of customer satisfaction.
- Collaborated with team members to meet daily sales goals and address customer needs effectively.
Education
Bachelor of Science - Nursing
Lenoir-Rhyne University
Hickory, NC08-2026
Skills
- Team leadership
- Time management
- Customer service
- Attention to detail
- Critical thinking
- Conflict resolution
- Team cooperation
- Patient care
Certification
- Certified Nursing Assistant
- Basic Life Support (BLS) Certified
Affiliations
- Volunteer- Safe Harbor Rescue Warehouse (Hickory, NC)(2026)
- Volunteer- Catawba County United Way Drop-off help for Hurricane Relief (Hickory, NC) (2024)
- Volunteer- Shining Hope Farms (Hickory, NC) (2024)
- Volunteer- Hoops For All (Margate, NJ) (2018-2021)
- Club Member- Best Buddies (Ocean City, NJ) (2018-2020)
- Volunteer- Escuela La Joya (San José, Costa Rica) (2026)
Timeline
Tournament Operations
Top Threat Tournaments
09.2024 - Current
Waitress
Roberts's Place
05.2020 - Current
Retail Sales Associate
Heritage Surf and Sport
06.2018 - Current
Bachelor of Science - Nursing
Lenoir-Rhyne University