Theresa Gullotti

• Supervised daily front store operations, ensuring compliance with company policies and procedures.
• Trained and mentored new staff on customer service excellence and product knowledge.
• Implemented inventory management strategies to optimize stock levels and minimize shrinkage.
• Developed staff schedules to align with peak business hours, enhancing operational efficiency.
• Phone etiquette
• Hands on
• problem solving
• Hands on Customer service
• Computer experience

• Resolved customer inquiries through effective communication and problem-solving techniques.
• I did customer service Billing , Collections , technical support all by phone , email and Chat
• I actually loved this Job , I enjoyed doing it But then my former employer contacted me and asked for my help back at fresh cut meats ,

I cleaned in between surgerys in the operating rooms and on weekends cleaned the surgery patient rooms , This was a city owned Hospital which closed in 1988 and the reason I no longer worked there

• Maintained cleanliness and sanitation standards across various facility areas.