Theresa Hafenfeld
Lincoln,CA
Summary
Compassionate Organizational Assistant known for high productivity and efficient task completion. Specialized in creating engaging programs, facilitating required activities, and managing time effectively to meet client's needs. Excel in communication, teamwork, and adaptability, ensuring positive experiences for all involved.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Activity Assistant
Auburn Ravine Terrace
Auburn, CA
07.2023 - 05.2024
- Encouraged participation from residents who are reluctant to join in group activities, and provided assistance to residents with physical limitations during recreational activities.
- Implemented a weekly Bible study for residents.
- Performed clerical duties such as filing, copying, and data entry. Maintained records of attendance at all scheduled activities. Participated in regular safety meetings.
- Assisted with the coordination of games, trivia, musical guests, movies and other types of resident entertainment.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Conducted one-on-one activities with residents who require special attention.
- Created weekly newsletters about upcoming events and activities for distribution to staff and residents.
Quality Assurance
Comfort Foods, LLC
Albuquerque, NM
06.2021 - 02.2022
- Conducted quality assurance inspections throughout the facility and warehouse on a daily, weekly, and monthly basis.
- Handled shipping of PH results and receiving of labels from all customers.
- Performed and maintained records of all findings of PH and metal testing of products. Ensured customer information and product inspections were compliant with federal and state regulations. Incorporated new policies required by FDA.
- SQF and HACCP certified.
- Routine visits with rabbis or kosher supervisor to ensure compliance with Jewish dietary laws.
Owner Relations
Silverado Resort & Spa
Napa, CA
07.2018 - 06.2021
- Developed and maintained positive relationships with tenants, owners and vendors. Resolved concerns promptly and professionally.
- Worked with community partners to ensure access to resources for clients.
- Complied with HOA laws.
- Performed daily office duties, typing, ordering supplies, faxing, copying, filing, and follow through on all questions and requests.
- Took, reviewed, finalized, and distributed minutes at resort member's monthly meetings.
- Coordinated with various departments to plan and promote multiple functions and events throughout the year.
- Experienced working in various departments within the resort: Housekeeping - Rooms Control Manager; Owner Relations Coordinator; Membership Coordinator; Assistant to Director of Engineering. Daily communication with all department heads, GM and owners.
Owner/Sole Proprietor
Theresa Hafenfeld's Housekeeping
Roseville, CA
08.2008 - 08.2013
- Established long-term relationships with clients by meeting and exceeding service. Responding promptly to client inquiries and requests regarding housekeeping needs.
- Managed supply restocking and analyzed operational costs.
- Provided extra level of care with meal preparation, laundry, and grocery shopping on top of normal housekeeping service, as needed, to ensure safety, health and well-being of clients.
Education
High School Diploma -
Amador High School
Sutter Creek, CA06-1988
Some College (No Degree) -
Sierra College
Rocklin, CASkills
- Organization
- Collaboration
- Recordkeeping skills
- Office Administration
- Event Coordination
- Relationship Building
- Inventory ordering
- Word, Outlook, PowerPoint, Excel, Canva, Point Click Care (PCC)
Affiliations
- Volunteer as children's team lead for 1st - 3rd grade - Bayside Adventure Church.
- Volunteer as camp lead for Preschoolers- Breakaway Camp - Bayside Adventure Church.
- Volunteer as children's team lead for Celebrate Recovery - Bayside Adventure Church.
Certification
- Certified SQF - 2021
- Certified HACCP - 2021
- CPR Certified - 2021
Personal Information
- Able to read and write stenography
- Drive a golf cart
- Sing
- Lived in England and traveled around Europe, appreciate different cultures
Timeline
Activity Assistant
Auburn Ravine Terrace
07.2023 - 05.2024
Quality Assurance
Comfort Foods, LLC
06.2021 - 02.2022
Owner Relations
Silverado Resort & Spa
07.2018 - 06.2021
Owner/Sole Proprietor
Theresa Hafenfeld's Housekeeping
08.2008 - 08.2013
High School Diploma -
Amador High School
Some College (No Degree) -
Sierra College
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