Theresa Hawkins
Hagerstown,MD
Summary
Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
National Spine And Pain Centers
Hagerstown, MD
09.2007 - 12.2021
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies for 8 providers per day.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Obtained pre- and post-treatment vital signs and weight.
- Obtained authorizations for medications and imaging studies.
Front Desk Clerk
Gastroenterology Associates
Hagerstown, MD
09.2003 - 07.2007
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees and payments.
Unit Secretary
Avalon Manor Health Care Center
Hagerstown, MD
08.2002 - 09.2003
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
Education
High School Diploma -
Atholton High School
Columbia, MD06.1986
Skills
- Excellent Communication
- Analytical and Critical Thinking
- Multitasking Abilities
- Attention to Detail
- Teamwork and Collaboration
- Dependable and Responsible
Certification
CPR Certified
Timeline
Medical Assistant
National Spine And Pain Centers
09.2007 - 12.2021
Front Desk Clerk
Gastroenterology Associates
09.2003 - 07.2007
Unit Secretary
Avalon Manor Health Care Center
08.2002 - 09.2003
High School Diploma -
Atholton High School
CPR Certified
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